# Junior Account Coordinator (Boston)

**Company:** [Agency](https://hotfix.jobs/companies/agency)
**Location:** Boston, MA
**Role:** Account Management
**Salary:** $42k – $52k/yr
**Experience:** 0+ years
**Skills:** HubSpot, Salesforce, CRM, Client Onboarding, Account Management
**Posted:** 2025-10-16

> Supports account managers with client onboarding, meetings, inquiries, CRM updates, and project tracking to ensure satisfaction in a cybersecurity compliance startup. Entry-level role ideal for sales/account management career growth; requires strong organization and communication.

## Job Description

## Responsibilities
- Assist senior account managers with client onboarding, ensuring a smooth and welcoming experience.
- Coordinate client meetings, take detailed notes, and help manage follow-up tasks.
- Provide timely responses to client inquiries via email, phone, and internal messaging systems.
- Help maintain and update client records within our CRM (e.g., HubSpot or Salesforce).
- Track ongoing client projects and ensure timely internal communication on status and deadlines.
- Collaborate across internal teams (sales, compliance, technical services) to ensure cohesive service delivery.
- Identify opportunities for client relationship enhancement and communicate these insights to senior team members.

## Qualifications
- **Bachelor’s degree** or equivalent experience preferred.
- Exceptional organizational skills and attention to detail.
- Strong interpersonal and communication skills, both written and verbal.
- Proactive attitude and willingness to learn about cybersecurity and compliance.
- Basic understanding of CRM software (**experience with HubSpot or Salesforce** is a plus).
- Ability to manage multiple tasks and deadlines effectively.
- Team-oriented mindset with excellent problem-solving abilities.

## Compensation
- $20-25 per hour

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**Canonical:** https://hotfix.jobs/jobs/ed74febf-b4ef-4efb-bb15-2e2fa3f10429