# Principal AI Platform Engineer (US)

**Company:** [PointClickCare](https://hotfix.jobs/companies/pointclickcare)
**Location:** Remote
**Role:** ML Engineering
**Salary:** $179k – $199k/yr
**Experience:** 7+ years
**Skills:** Kubernetes, OpenTelemetry, MLflow, vLLM, Sglang, CI/CD, Ai Platform Infrastructure, Vector Databases, Llm Inference, Container Security
**Posted:** 2026-01-14

> Build and maintain core GenAI infrastructure including model gateways, vector databases, observability tools, and integration with agent workflows. Requires extensive AI platform experience, Kubernetes, OpenTelemetry/MLFlow, and preferred LLM serving frameworks.

## Job Description

## Key Responsibilities
- Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools.
- Implement secure access controls and authentication mechanisms integrated by default into the AI platform components.
- Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure.
- Collaborate closely with product and engineering teams to integrate GenAI infrastructure with agent frameworks, and downstream applications.
- Optimize infrastructure for scalability, high availability, cost efficiency for production workloads.

## Qualifications & Skills
- Extensive experience building and maintaining AI platform infrastructure, Kubernetes, and container security.
- Demonstrated expertise in observability, and monitoring frameworks, with a focus on real-time performance (i.e: experience with OpenTelemetry, MLFlow).
- Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs.

## Preferred Experience
- Familiarity with vLLM, SGLang or similar framework to host LLM inference workloads.
- Experience with CI/CD pipelines and automation for AI model deployment and platform operations.
- Strong knowledge of authentication and authorization frameworks integrated into AI platforms.

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**Apply:** https://hotfix.jobs/jobs/ed72ebf1-742a-46fe-b504-088aca079d1e
**Canonical:** https://hotfix.jobs/jobs/ed72ebf1-742a-46fe-b504-088aca079d1e