# Principal Salesforce Architect

**Company:** [PointClickCare](https://hotfix.jobs/companies/pointclickcare)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $168k – $187k/yr
**Experience:** 7+ years
**Skills:** Salesforce, sales cloud, service cloud, marketing cloud, community cloud, salesforce connected apps, appexchange, CPQ, salesforce architecture, togaf, c4, archimate, data architecture, integration architecture, security architecture
**Posted:** 2025-10-07

> Leads enterprise Salesforce architecture and transformation initiatives, translating business capabilities into scalable, secure solutions across the product-to-cash lifecycle. Requires principal-level Salesforce expertise, large-scale CPQ implementations, enterprise architecture frameworks, and strong stakeholder leadership.

## Job Description

## Responsibilities
- Execute the strategic vision for the Enterprise Architecture practice under leadership guidance.
- Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks.
- Develop and manage technical strategies and coordinate their adoption across system design, infrastructure integrations, application development, and runtime principles.
- Manage architecture reviews by creating validation checklists, reviewing architectural artifacts, and providing domain-specific guidance.
- Translate business requirements into well-architected solutions using the Salesforce platform.
- Design end-to-end solutions for complex business problems with scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
- Manage technical delivery of custom development, integrations, and data migration for Salesforce implementations.
- Develop and execute a comprehensive Salesforce technical strategy covering architecture, development, integration, and maintenance.
- Research emerging technologies and implementation toolkits, develop proofs of concept, and recommend robust, cost-effective technologies.
- Drive adoption of design patterns and standard solution design and development processes.
- Produce target-state solution architectures, conduct architectural assessments and gap analyses, and shape solution strategies and roadmaps.
- Partner with data architects on data integrity, security, and compliance.
- Partner with integration architects on integration strategies and data flow across systems.
- Ensure individual solutions align with enterprise architecture.
- Collaborate with business leaders to create business capability models aligned with technology needs.
- Foster continuous learning and improvement within the enterprise architecture discipline.

## Requirements
- Bachelor's or master's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience as a senior domain architect or senior enterprise architect.
- Experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps and AppExchange applications.
- Experience designing and delivering complex B2B SaaS Salesforce solutions.
- Leadership of at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design through go-live.
- 5+ years defining Salesforce architecture across quoting, contracting, fulfillment, billing, revenue, customer success, and customer support.
- Experience planning and leading architecture delivery for large-scale business and systems transformation programs.
- Proven success leading large-scale Salesforce initiatives from concept through delivery.
- Deep understanding of Salesforce architecture and the Salesforce ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud or SuccessFactors.
- Strong leadership, interpersonal, analytical, problem-solving, and communication skills.
- Ability to communicate complex technical concepts to non-technical stakeholders.
- 5 years of hands-on enterprise architecture framework experience, such as TOGAF, C4, or ArchiMate.
- Experience with data architecture, application or solution architecture, integration, risk management, and technology standards.
- Strong understanding of security architecture principles and practices.
- Experience with business capability modeling and translating business needs into technology solutions.

## Nice-to-Haves
- Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect, or Salesforce Certified System Architect certification.
- Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise applications.
- Experience with generative AI code assistants such as GitHub Copilot and current generative AI model capabilities.

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