# Health Services Manager

**Company:** [Hinge Health](https://hotfix.jobs/companies/hinge-health)
**Location:** Remote
**Role:** Business Development
**Salary:** $71k – $128k/yr
**Experience:** 2+ years
**Skills:** Health Plan Partnerships, Payer Strategy, Digital Health, Healthcare Consulting, U.S. Health Plan Structures, Aso, Medicare Advantage, Cross-Functional Project Management, Claims Analysis, Roi Modeling, Value-Based Care
**Posted:** 2026-06-05

> Supports and grows strategic health plan partnerships by coordinating operations, managing stakeholder relationships, and driving product adoption and pipeline development. Requires 2+ years in health plan partnerships or related fields plus strong cross-functional coordination skills.

## Job Description

## What You’ll Accomplish
- Serve as a primary point of contact for assigned health plan partnerships, supporting ongoing execution, alignment, and progress toward shared objectives.
- Build and maintain strong working relationships with partner stakeholders across sales, product, marketing, and clinical teams to reinforce Hinge Health’s position as a strategic partner.
- Coordinate partnership operations, including recurring meetings, agenda development, meeting materials, note capture, and follow-up on action items.
- Manage partner inquiries and requests with urgency, accuracy, and strong cross-functional coordination to ensure timely, polished responses.
- Maintain a current understanding of each partner’s organizational structure, priorities, risks, and friction points, and share relevant updates with internal stakeholders.
- Partner with Health Services Managers and Directors to turn partnership strategies into actionable plans, including milestones, owners, timelines, and progress tracking.
- Build and maintain trackers, dashboards, project plans, and action logs that improve visibility into priorities, dependencies, and status.
- Prepare clear operational and performance updates for internal stakeholders and select partner-facing meetings.
- Track risks, issues, and escalations through resolution, working with cross-functional teams to identify root causes and drive closure.
- Identify operational improvement opportunities and help document updated processes, workflows, and SOPs.

## Basic Qualifications
- 2+ years of experience in health plan partnerships, payer strategy, digital health, healthcare consulting, or a related field.
- Working understanding of U.S. health plan structures, including ASO vs. fully insured models and major lines of business (e.g., Medicare Advantage).
- Demonstrated experience supporting complex, cross-functional projects in fast-paced, ambiguous environments (e.g., coordinating across sales, clinical, product, operations, or similar functions).
- Strong written and verbal communication skills with the ability to convey complex concepts clearly and professionally to internal and external stakeholders.
- Ability to travel up to 20% (travel varies seasonally).

## Preferred Qualifications
- Experience working with large national payers.
- Background in digital health, virtual care, MSK, behavioral health, or population health.
- Familiarity with claims analysis, ROI modeling, or value-based care frameworks and translating data into partner-ready narratives.
- Experience supporting product launches or line-of-business expansions with health plan partners (e.g., adding new solutions, expanding to new markets or segments).

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