# Customs Associate

**Company:** [Flexport](https://hotfix.jobs/companies/flexport)
**Location:** Remote
**Role:** Business Operations
**Skills:** Customs Compliance, International Trade, Carm, Cbsa, Product Classification, Customs Regulations, Trade Agreements, G Suite
**Posted:** 2026-08-05

> Executes customs entries, documentation, and clearance processes for Canadian imports while ensuring CBSA and participating-agency compliance. The role requires a CCS designation, customs experience, strong attention to detail, and effective client communication.

## Job Description

## Responsibilities

- Create and submit customs entries for high-profile clients.
- Digitally prepare and submit all documentation required for goods to clear with the Canada Border Services Agency (CBSA).
- Maintain up-to-date knowledge of CBSA and Participating Government Agencies (PGA) regulations and procedures.
- Review and organize incoming documents to ensure compliance with CBSA and PGA reporting requirements.
- Provide exceptional customer service support to clients throughout their interactions with Flexport.
- Learn and follow global customs laws, regulations, and trade agreements to ensure compliance with import and export requirements.
- Participate in training programs to enhance customs compliance knowledge and stay current on regulatory and industry changes.
- Work across multiple available shifts.

## Requirements

- CCS designation.
- Good understanding of the CARM system.
- Previous experience with international trade and customs regulations.
- Familiarity with CBSA product classification and rulings.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficient computer skills, including G Suite applications.
- Ability to work independently and in a team-oriented environment.
- Willingness to learn and adapt to changing customs practices and regulations.
- Strong work ethic and commitment to accuracy and compliance.
- A compliance-first approach in a heavily regulated industry.
- Commitment to client satisfaction and the ability to challenge and improve existing processes.

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