# Staff Software Engineer - Databases SRE

**Company:** [Grafana Labs](https://hotfix.jobs/companies/grafana-labs)
**Location:** Remote
**Role:** DevOps / SRE
**Salary:** £104k – £125k/yr
**Experience:** 8+ years
**Skills:** Kubernetes, AWS, GCP, Azure, Helm, Terraform, Jsonnet, Go, Python, Java, Linux, Networking, Cloud Storage, SLOs, Incident Response
**Posted:** 2026-08-11

> Leads production reliability for Grafana Cloud’s multi-tenant database products, partnering with product engineering teams to improve SLOs, scalability, observability, automation, and incident response. Requires 8+ years of engineering experience, including substantial SRE or production engineering work, plus strong Kubernetes and cloud expertise.

## Job Description

## Responsibilities
- Partner closely with product engineering squads using an embedded model.
- Own production reliability for high-SLA and complex customer environments.
- Design and implement automation to scale reliability practices and eliminate toil.
- Define and evolve per-tenant SLOs and reliability models.
- Proactively reduce SLO burn and prevent repeat incidents.
- Serve as a primary escalation point and participate in on-call rotations.
- Lead customer-impacting incident response and post-incident reviews.
- Contribute to design documents and code reviews.
- Influence feature design for production scalability and operability.
- Improve alert quality and reduce noisy escalations.
- Improve customer observability within their environments.
- Design and implement fault-tolerant, reliable, and scalable systems.
- Collaborate with engineering leaders on product strategy, roadmaps, and technical designs.
- Teach Site Reliability Engineering practices and communicate reliability best practices.
- Investigate incidents through resolution, post-incident review, and customer communication when necessary.

## Requirements
- 8+ years of engineering experience, including 4+ years in SRE, customer reliability engineering, or production engineering.
- Strong Kubernetes experience in AWS, Google Cloud, or Azure.
- Familiarity with infrastructure-as-code tools such as Helm, Terraform, and Jsonnet.
- Technical leadership experience, including leading projects and mentoring engineers.
- Experience operating multi-tenant production systems.
- Strong experience designing and implementing SLOs.
- Experience with one or more programming languages, such as Go, Python, or Java.
- Experience with Linux operating system internals.
- Knowledge of networking, cloud storage, and scaling.
- Excellent problem-solving and troubleshooting skills.
- Experience participating in blame-free incident response and writing high-quality post-incident reviews.
- Ability to reason about performance, scaling, and failure modes.
- Ability to partner deeply with product engineering teams.
- Comfortable working autonomously and with self-direction.
- Intellectual curiosity, transparency, bias toward action, and a collaborative attitude.

## Compensation and Benefits
- UK base compensation range: **£103,958–£124,750**.
- Actual compensation varies based on level, experience, and skillset.
- Benefits include equity, bonus where applicable, and other benefits.
- 30 days of annual leave per year, including three Grafana shutdown days, subject to local legislation.
- In-person onboarding.

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