# Forward Deployed Engineer, Infrastructure Specialist

**Company:** [Reducto](https://hotfix.jobs/companies/reducto)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Salary:** $150k – $300k/yr
**Experience:** 5+ years
**Skills:** Python, Kubernetes, Cloud Platforms, Networking, Storage Technologies, Container Orchestration, Infrastructure Deployment, Monitoring, Telemetry, IAM
**Posted:** 2026-05-28

> Lead end-to-end deployments of Reducto's AI document platform into customer VPCs and on-prem environments. Hands-on infrastructure work bridging enterprise IT, security, and platform teams with 5+ years production ops experience.

## Job Description

## Responsibilities
- Lead end-to-end deployment of Reducto into customer environments (VPC to bare metal on-prem), including planning, configuration, testing, and rollout
- Partner with enterprise IT, security, and platform teams to assess infrastructure, security posture, and data management practices; design tailored deployment strategies
- Understand hardware powering in-house ML models to successfully deploy them onto customer infrastructure
- Build monitoring, telemetry, and phone-home patterns that provide visibility into customer-controlled environments without compromising security posture
- Debug and resolve customer-specific infrastructure issues end-to-end (K8s misconfigurations, cloud IAM edge cases), minimizing customer downtime
- Own incident response for customer deployments with world-class operational excellence
- Codify repeatable deployment patterns, runbooks, and automation to scale across future deployments

## Requirements
- 5+ years of hands-on experience operating production infrastructure, including deploying software into environments you don't fully control
- Comfortable with Python or similar languages
- Exceptional at working across cloud platforms, container orchestration (Kubernetes), networking, and storage technologies
- Clear communication with external engineers; able to diagnose problems live with customer platform teams
- Energized by owning customer problems end-to-end
- Build your own tools on the fly to diagnose, experiment, and address reliability problems (dashboards, automated remediation workflows)
- Quantitative, hands-on approach to system operations, automation, and continuous improvement

## Nice-to-Haves
- Deployed software into regulated environments (financial services, healthcare, legal, insurance) with complex infrastructure
- Experience with Replicated/KOTS, Helm, or similar enterprise distribution tooling
- Experience with GPU infrastructure, model serving, or AI/ML workload deployment patterns on customer-controlled hardware
- Prior experience at an early-stage, high-growth company (founder, founding engineer, or early deployment hire)

## Similar roles

- [Forward Deployed Engineer](https://hotfix.jobs/jobs/35f42f5c-2c95-4f36-99a8-78ce9ea1e992) - Beacon Biosignals - Boston, MA - $150k – $170k/yr
- [Forward Deployed Engineer](https://hotfix.jobs/jobs/42525125-557e-4790-ae83-f445a0bad8b6) - Stuut - New York, NY - $150k – $240k/yr
- [Solutions Architect](https://hotfix.jobs/jobs/348f5fd7-d79e-4817-91e3-76f4540b0c8a) - Rutter - New York, NY - $150k – $165k/yr
- [Implementation Manager](https://hotfix.jobs/jobs/dbf27f11-cb25-452e-8836-54064ff0d382) - Confido Legal - New York, NY - $150k – $190k/yr
- [Solutions Engineer - Commercial (Expansion Sales)](https://hotfix.jobs/jobs/ec4f0500-379a-48c5-afa1-cd6d8b7ee087) - Tailscale - Remote - $150k – $200k/yr

**Apply:** https://hotfix.jobs/jobs/e9e2e73e-3664-4dec-a446-95948e6eed1e
**Canonical:** https://hotfix.jobs/jobs/e9e2e73e-3664-4dec-a446-95948e6eed1e