# Global People Operations Lead

**Company:** [Coram AI](https://hotfix.jobs/companies/coram-ai)
**Location:** Bengaluru, India
**Role:** People Ops
**Experience:** 3+ years
**Skills:** Indian Labor Law, Pf, Esi, HRIS, Employee Relations, Performance Management, Payroll, Benefits Administration, Vendor Management, Office Administration, Employee Lifecycle Management, Professional Tax, Gratuity, Employment Contracts, Internal Communications
**Posted:** 2026-07-01

> Leads People Operations and office administration for Coram AI’s India office, owning the employee lifecycle, statutory compliance, vendors, workplace experience, and culture. Requires a bachelor’s degree, 3–8 years of HR or People Operations experience, and strong knowledge of Indian employment law.

## Job Description

## Responsibilities
- Own the full employee lifecycle in India, including onboarding, documentation, performance support, and offboarding.
- Serve as the primary HR point of contact for India-based employees, handling people queries and employee relations matters.
- Partner with US HR leadership to align company policies with Indian labor law and local norms.
- Manage performance review cycles, support managers with coaching and documentation, and handle PIPs and exits.
- Ensure compliance with Indian employment laws, including the Shops & Establishment Act, PF, ESI, gratuity, and other applicable regulations.
- Maintain employee records and HRIS data for the India team.
- Manage India office operations, including facilities, supplies, vendors, maintenance, and workplace experience.
- Own vendor relationships and negotiate contracts for cleaning, security, internet, catering, and equipment.
- Coordinate office logistics for events, team gatherings, and visiting US-based team members.
- Manage office budgets and track expenses with Finance.
- Manage laptops and other equipment procurement and inventory tracking.
- Partner with the payroll provider or PEO to ensure accurate, timely payroll processing.
- Own statutory compliance, including PF, ESI, professional tax, gratuity, labor welfare fund, and related filings.
- Manage benefits administration, including health insurance, leave policies, and India-specific perks.
- Coordinate with external legal counsel on employment contracts, NDAs, and labor matters.
- Support audit and compliance requirements as the India team scales.
- Champion company culture in the India office and bridge the US and India teams.
- Plan and execute engagement initiatives, including team events, celebrations, and wellness programs.
- Own internal communications for the India office in partnership with US leadership.
- Support recruiting coordination for India roles, including interview scheduling, offer letters, and candidate experience.

## Requirements
- 3–8 years of experience in People Operations, HR, or Office Administration, including at least 2 years in a management or standalone HR role.
- Bachelor's degree required; MBA or postgraduate diploma in HR preferred.
- Strong working knowledge of Indian labor and employment law, including PF, ESI, Shops & Establishment, and gratuity.
- Hands-on experience managing office administration and vendor operations.
- Experience with employee relations, performance management, and the end-to-end employee lifecycle.
- Ability to work across time zones with US-based leadership, including some overlap with US Pacific hours.
- Strong judgment, discretion, and ability to handle sensitive situations professionally.
- Resilience in challenging and fast-paced environments.
- Exceptional written and verbal communication skills in English, with the ability to influence at all levels.
- Ability to work in an onsite environment.

## Compensation and Benefits
- Competitive compensation package.
- 100% employer-paid medical, dental, vision, and base life insurance.
- Flexible paid time off and paid holidays.
- Equity in a rapidly growing company.
- Referral bonuses.
- Latest Apple products and an unlimited technology stack.

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