# Data Excellence Manager

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Remote
**Role:** Data Analytics
**Experience:** 7+ years
**Skills:** SQL, Business Intelligence, Data Quality, Data Analytics, Data Visualization, Sales Operations, Systems Thinking, Dashboarding
**Posted:** 2026-08-31

> Leads a team responsible for customer data quality, developing roadmaps, processes, outsourcing strategies, metrics, and dashboards while partnering with GTM, engineering, systems, and executive stakeholders. Requires 7+ years of relevant operations or consulting experience and strong analytical skills.

## Job Description

## Responsibilities
- Build and lead a team of full-time and outsourced Sales Operations experts focused on improving customer data.
- Partner with go-to-market leadership to identify data gaps and address them through processes, policies, and workflows.
- Apply systems thinking and continuous improvement to team-owned mechanisms.
- Develop a data quality roadmap for customer data challenges.
- Align priorities with leadership, Data Engineering, and Systems teams.
- Influence implementation and enablement of systems and tools with internal systems teams.
- Create an outsourcing strategy for ongoing data cleanup.
- Manage contractors and scale data quality initiatives, reporting, processes, and analytics.
- Define and measure success metrics.
- Develop dashboards showing progress against identified metrics.
- Communicate progress to leadership and secure support to influence and unblock initiatives.

## Requirements
- 7+ years of sales, strategy, and operations experience in a high-tech growth environment, or operational management consulting experience.
- Ability to own problems, investigate root causes, and drive execution.
- Ability to work across stakeholders and escalate issues to leadership.
- Strong analytical skills and a structured approach to solving ambiguous business problems.
- Adaptability and flexibility in a fast-paced, changing environment.

## Nice-to-haves
- Experience managing outsourced services.
- Proficiency in SQL and advanced analytics tools.
- Proficiency in business intelligence visualization tools.
- Experience at a growth-stage internet or software company.
- Experience in the SaaS or payments industry.

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