# Engagement Manager (Expert Data Services)

**Company:** [Office Hours](https://hotfix.jobs/companies/office-hours)
**Location:** San Francisco, CA, New York, NY
**Role:** Business Operations
**Salary:** $130k – $180k/yr
**Experience:** 2+ years
**Skills:** Ai Model Training, Data Operations, Project Management, Quality Assurance, Clinical Data, Life Sciences, Customer Relationship Management, Pricing, P&L Management
**Posted:** 2026-08-27

> Engagement Manager responsible for delivering AI training data and model improvement projects in healthcare and clinical domains. The role combines end-to-end project execution, expert-team coordination, quality management, and, at more senior levels, customer strategy and commercial ownership.

## Job Description

## Responsibilities
- Own a book of business, with accountability for revenue, margin, retention, and expansion.
- Lead end-to-end creation and delivery of advanced AI model training datasets.
- Coordinate distributed teams of clinical and life sciences experts.
- Maintain high quality standards through strong guidelines and QA processes.
- Improve operational systems to increase speed, quality, and consistency.
- For senior candidates, own deal scoping, pricing, and expansion planning.
- For senior candidates, manage day-to-day customer relationships with foundation model companies, life sciences organizations, and research labs.

## Requirements
- 2–6 years owning outcomes in human data operations, consulting, strategy, or other fast-paced, operationally heavy roles.
- Strong execution skills and the ability to own complex projects end-to-end.
- Comfort working with demanding, technical customers.
- Detail-oriented and quality-focused, especially in regulated environments.
- Clear, structured communication across technical and non-technical audiences.
- Ability to operate independently with accountability and urgency.
- Senior candidates should demonstrate commercial acumen and leadership.

## Compensation and Benefits
- Base salary: $130,000–$180,000, plus an aggressive performance-based bonus.
- Competitive salary and equity.
- Medical, dental, and vision coverage.
- 401(k).
- Monthly wellness and fitness stipend.
- Paid time off and company holidays.
- Annual company off-sites.
- Remote flexibility and paid family leave.

## Similar jobs

- [Special Projects Operator](https://hotfix.jobs/jobs/e530f255-67ec-48ec-81cc-9e64a058a780) - Idler - San Francisco, CA - $125k – $400k/yr
- [Human Data - Business Operations Analyst](https://hotfix.jobs/jobs/433d7dcc-6967-4391-bb60-624ae3ec34e1) - xAI - Palo Alto, CA - $122k – $180k/yr
- [Strategy & Operations Associate](https://hotfix.jobs/jobs/757dc277-19ee-47d7-8bf5-2e67527eb75e) - Furtherai - San Francisco, CA - $140k – $180k/yr
- [Transformation Associate](https://hotfix.jobs/jobs/24ce6d4b-17ad-46e1-8b80-e9a6474d628b) - Harvey - New York, NY - $116k – $160k/yr
- [Operations Associate](https://hotfix.jobs/jobs/3c9f9283-ac89-407a-9d19-a31d254d1e87) - The Voleon Group - Berkeley, CA - $115k – $115k/yr

**Apply:** https://hotfix.jobs/jobs/e8b9f019-03fe-461f-9725-1929592c3651
**Canonical:** https://hotfix.jobs/jobs/e8b9f019-03fe-461f-9725-1929592c3651