# Senior IT Systems Engineer

**Company:** [xAI](https://hotfix.jobs/companies/xai)
**Location:** Palo Alto, CA
**Role:** DevOps / SRE
**Salary:** $184k – $276k/yr
**Experience:** 8+ years
**Skills:** Okta, Google Workspace, Slack, Atlassian, n8n, Okta Workflows, SAML, OIDC, Oauth 2.0, SCIM, Python, Bash, PowerShell, Terraform, AWS
**Posted:** 2026-03-10

> Senior IT Systems Engineer leads design, implementation, and optimization of SaaS platforms like Okta and Google Workspace, advances IAM programs, drives automation, and troubleshoots complex issues in hybrid environments. Requires 8+ years experience, IAM expertise, and scripting proficiency.

## Job Description

## Responsibilities
- Lead the design, implementation, administration, and optimization of core SaaS platforms including Okta, Google Workspace, Slack, Atlassian, and other IT tools.
- Own end-to-end support, monitoring, troubleshooting, and performance tuning of applications, systems, and their complex interconnections—ensuring high availability, security, and seamless user experience.
- Help architect and advance our workforce Identity and Access Management program, including configuration of Single Sign-On (SSO), lifecycle management, provisioning/deprovisioning, access governance, and policy enforcement.
- Serve as the subject matter expert (SME) providing strategic technical guidance to support business expansion, system scalability, and infrastructure maturity.
- Drive cross-functional knowledge sharing by authoring, maintaining, and evolving comprehensive IT documentation, runbooks, and architecture diagrams.
- Proactively identify gaps, risks, and opportunities in the environment; lead initiatives to enhance security posture, operational efficiency, and resilience—prioritizing automation of manual/repetitive processes.
- Evaluate emerging technologies, IAM trends, and automation platforms; develop business cases and lead proof-of-concepts or adoption recommendations.
- Mentor junior engineers and collaborate with cross-functional teams to align IT capabilities with organizational goals.

## Required Qualifications
- 8+ years of hands-on experience administering and optimizing a broad portfolio of SaaS applications in a hybrid and high-growth environment—with advanced proficiency in our core stack: Okta (including Advanced Server Access & Workflows), Google Workspace, Slack Enterprise, Atlassian, etc.
- 4+ years of deep experience with n8n, Okta Workflows and/or other leading iPaaS/automation platforms (e.g., Workato, Zapier, BetterCloud, custom integrations).
- Expert-level knowledge of IAM principles and protocols: SSO, SAML, OIDC, OAuth 2.0, SCIM, JIT provisioning, SWA, RBAC, ABAC, and access governance best practices.
- Strong experience designing and working with APIs for custom integrations, data flows, and automation.
- Proficiency in scripting and automation for monitoring, alerting, and operational efficiency (e.g., Google Apps Manager (GAM), Python, Bash, PowerShell, Terraform, or similar); experience building custom solutions is highly valued.
- Solid working knowledge and administrative experience in Azure, AWS, and/or GCP cloud platforms.
- Exceptional analytical and troubleshooting skills with a proven track record of resolving sophisticated, cross-system incidents under pressure.
- Demonstrated ability to deliver measurable business impact, own key deliverables, and drive projects to completion in fast-paced environments with competing priorities.
- Comfortable adapting to dynamic requirements, handling time-sensitive escalations, and participating in on-call rotation.
- Track record of success as a Senior IT Systems Engineer or equivalent in a fast-moving corporate or tech environment.
- Okta certifications (e.g., Okta Certified Professional / Administrator / Consultant) strongly preferred; other relevant certifications (Google Workspace) are a plus.
- Bachelor’s degree in Information Technology, Computer Science, or a related field preferred (or equivalent demonstrated experience) is a plus.

## Salary
$184,000 - $276,000 USD

## Benefits
Base salary is just one part of our total rewards package, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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