# Strategic Account Executive

**Company:** [ElevenLabs](https://hotfix.jobs/companies/elevenlabs)
**Location:** Milan, Italy, Zurich, Switzerland
**Role:** Account Executive
**Experience:** 7+ years
**Skills:** SaaS, Strategic Sales, Enterprise Sales, Conversational AI, Generative AI, LLMs, Api Platforms, Voice Ai, Account Strategy, Salesforce, Enterprise Procurement, Complex Sales Cycles, Customer Experience, Ivr
**Posted:** 2026-08-12

> Drives strategic enterprise sales across Italy, building executive relationships and closing complex, multi-stakeholder deals for conversational AI and voice technology. Requires 7+ years of quota-carrying technology sales experience, a strong Italian enterprise network, and professional fluency in Italian and English.

## Job Description

## Responsibilities
- Build and manage a portfolio of strategic accounts across Italy, focusing on Financial Services & Insurance, Telecommunications, Healthcare, and Utilities.
- Identify business opportunities where conversational AI and ElevenAgents can improve customer engagement, contact center automation, and operational efficiency.
- Lead consultative, multi-stakeholder sales cycles and build business cases translating AI voice technology into measurable business value.
- Develop expertise in the conversational AI landscape, customer use cases, competitive solutions, and emerging trends in regulated Italian industries.
- Demonstrate or develop expertise in conversational AI use cases including customer support, virtual agents, IVR modernization, and in-app assistants.
- Execute account strategies to expand enterprise presence while navigating complex procurement and organizational structures.
- Partner with Customer Success, FDEs, and Solutions Engineering on onboarding, deployment, and account expansion.
- Advise C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents.

## Requirements
- 7+ years of quota-carrying strategic sales experience in SaaS or technology.
- Experience with AI, generative AI, LLM-based products, or API-driven platforms is preferred.
- Proven success closing deals and managing long, complex sales cycles with stakeholders across business, IT, legal, and procurement.
- An established network in the Italian enterprise market and the ability to build relationships at the C-suite and board level.
- Experience selling technical solutions to product and engineering leaders and translating complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in Italy.
- Comfort working in an early-stage, high-growth environment and building new playbooks.
- Passion for voice and audio AI.
- Customer- and product-driven mindset.
- Native or full professional proficiency in Italian and strong English for internal collaboration.

## Compensation & Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees outside main hubs.

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