# AI Enablement Specialist

**Company:** [Kong](https://hotfix.jobs/companies/kong)
**Location:** Remote
**Role:** Other
**Salary:** $78k – $111k/yr
**Experience:** 2+ years
**Skills:** AI Tools, Ai Apis, Ai Automations, Prompt Engineering, Zapier, Make, n8n, Claude Code, Gemini Enterprise, Scripting, Python, Api Management, Slack, Google Workspace, Jira
**Posted:** 2026-07-08

> Entry-level AI Enablement Specialist partnering with business teams to identify opportunities, build AI automations and prompt-based tools, coach users, and track adoption. Requires 2-3 years practical AI tool experience (including internships/coursework), strong communication, and eagerness to build rather than just use AI.

## Job Description

## What you'll do
- Work alongside senior team members to assess business workflows and identify where AI tools could meaningfully improve how work gets done.
- Build and iterate on AI automations, prompt-based tools, and lightweight applications based on team feedback and real usage.
- Participate in coaching sessions with business team members, helping people get comfortable with AI tools through hands-on practice.
- Maintain clear documentation for the tools and workflows you help build, so others can understand, adapt, and build on them.
- Test AI tools before they go to users — identifying gaps, inconsistencies, and edge cases that matter in a real work environment.
- Track and report on how business team members are progressing in their AI skill development.
- Research emerging AI tools and platforms and summarize what's relevant for Kong's business context.
- Follow Kong's AI governance guidelines and collaborate with IT and Security to ensure tools meet internal standards.

## What you'll bring
**Minimum Requirements**
- 2–3 years of professional or project-based experience — internships, independent work, or coursework all count if you can demonstrate what you built or accomplished.
- Practical experience using AI tools in your day-to-day work, with clear examples of how you've applied them beyond basic question-and-answer use.
- Genuine curiosity about how AI tools work and a drive to understand them at a deeper level than most users do.
- Clear written and verbal communication skills — the ability to explain a technical tool or process to someone who's unfamiliar with it.
- Organized and reliable in a fast-moving environment where priorities can shift and multiple workstreams run at once.

**Preferred Qualifications**
- Experience building with AI APIs, automation platforms (e.g., Zapier, Make, n8n, Claude Code, Gemini Enterprise), or scripting tools.
- Any coding or scripting background — language matters less than demonstrated initiative and the ability to learn quickly.
- Experience explaining technology to non-technical audiences, whether through peer tutoring, training sessions, or informal support.
- Familiarity with common enterprise tools such as Slack, Google Workspace, Jira, or Salesforce.
- Knowledge of or interest in Kong Konnect, API management, or how AI models connect to enterprise systems is a plus.

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