# Senior Account Manager, Restaurants

**Company:** [Fetch](https://hotfix.jobs/companies/fetch)
**Location:** Remote
**Role:** Account Management
**Salary:** $114k – $135k/yr
**Experience:** 5+ years
**Skills:** Account Management, Salesforce, CRM, Campaign Analytics, Client Relationship Management, Upselling, QBRs, Data Analysis, AI Tools, ChatGPT, Gemini Ai, Zapier
**Posted:** 2026-06-22

> Leads client relationships for restaurant vertical, owns revenue targets, manages campaigns and renewals, and drives upsells using data insights and AI tools. Requires 5+ years in account management or advertising with strong client-facing and analytical skills.

## Job Description

## Role Responsibilities
- Own individual revenue targets and contribute to pod revenue goals
- Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner
- Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team
- Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies
- Drive client engagements by leading partner calls, managing touchpoints, and capturing follow-ups so clients feel consistently supported
- Develop and maintain partner deliverables such as campaign performance, one-off requests, and analytics requests
- Own campaign-level decisions within pod strategy, escalating broader risks to your sales counterpart or manager
- Independently manage the onboarding of new clients and brands, campaign set up, and coordinating materials, so partnerships launch smoothly and expectations are met from the start
- Utilize AI-enabled platforms to ensure precision and efficiency
- Directly manage inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
- Collaborate closely with your sales counterpart to drive upsells and expand Fetch’s share of partner budgets using data and trend analysis
- Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making
- Work with limited oversight to ensure that partners have access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
- Translate data and performance trends into clear, actionable recommendations for clients
- Independently prepare and deliver client presentations and reviews, including QBRs, using AI to translate complex data into clear insights with visual narratives that drive strategic action
- Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant
- Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency

## Minimum Requirements
- 5+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience supporting renewals, upsells, and client growth conversations
- Strong organizational and execution skills with the ability to manage multiple priorities
- Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Strong communication and collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience

## Preferred Requirements
- Direct client vertical experience
- Familiarity with CRM tools (ex. Salesforce)
- Experience collaborating with implementation, analytics, or other cross-functional teams
- Familiarity with decision-support tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier)

## Compensation & Benefits
- Base salary range: $95,000 - $113,150
- On-target earnings range: $114,000 - $135,000
- Equity in Fetch for full-time employees
- 401k Match: Dollar-for-dollar match up to 4%
- Comprehensive medical, dental and vision plans for employees and pets
- $10,000 per year in education reimbursement
- Employee Resource Groups and Inclusion Council participation
- Flexible PTO, 9 paid holidays, and year-end week-long break
- 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers
- $2,000 Calvin Care Cash incentive for new family members
- Flexible work environment with hardware and software support for remote work

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