# Customer Account Executive

**Company:** [Tailscale](https://hotfix.jobs/companies/tailscale)
**Location:** Unspecified
**Role:** Account Management
**Salary:** $100k – $125k/yr
**Experience:** 0+ years
**Skills:** Gong, Salesforce, HubSpot, Product-Led Growth, Upsell Strategies, Pipeline Management, Forecasting, Sales Engineering Collaboration, CRM, Demo Tools
**Posted:** 2026-03-31

> Manages upsells and renewals for existing Tailscale customer accounts by identifying use cases, educating on features, and ensuring adoption. Requires up to 1 year quota-carrying sales experience with technical/developer products in PLG environments.

## Job Description

## Key Responsibilities

- Become an expert in how Tailscale helps our customers
- Build a credible pipeline every quarter by engaging with clients on upsells and renewals
- Own an upsell and renewal number across your accounts
- Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
- Generate short-term results while maintaining annual pipeline coverage
- Provide accurate weekly forecasting & revenue delivery
- Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product

## What We Are Looking For

- Up to 1 year of quota-carrying or closing experience, in an AE or an AM role
- A strong desire to join a high-growth software startup in a fully remote role
- Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
- Experience presenting to senior managers and executives
- The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
- Experience using Gong, or similar, to collaborate internally and manage pipeline
- Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
- Proactive from lead to close

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**Canonical:** https://hotfix.jobs/jobs/e43a6d54-f460-467e-9ff1-79c2ed21db96