# Solutions Consultant II

**Company:** [PagerDuty](https://hotfix.jobs/companies/pagerduty)
**Location:** San Francisco, CA
**Role:** Sales Engineering
**Salary:** $120k – $150k/yr
**Experience:** 4+ years
**Skills:** Bash, Python, PowerShell, Linux, Windows, Cloud Infrastructure, Virtual Machines, Load Balancers, Identity Management, SaaS, Observability, Aiops, Automation, It Service Management
**Posted:** 2026-08-17

> The Solutions Consultant II partners with sales and customer teams to lead technical discovery, customized demonstrations, and end-to-end Proof of Value engagements for PagerDuty’s SaaS platform. The role requires 4–7 years of pre-sales or post-sales technical experience, scripting and operating-system skills, and cloud infrastructure knowledge.

## Job Description

## Responsibilities
- Build technical champions within customer accounts in partnership with Account Executives.
- Own Proof of Value processes end-to-end, including discovery, business-case development, use-case scoping, success criteria, timelines, deliverables, and technical and final presentations.
- Lead workshop-style technical discovery sessions that connect customer needs and technical solutions to business value.
- Prepare and deliver customized product demonstrations, partnering with automation engineers on complex scenarios.
- Conduct lightweight Operations Cloud Lifecycle Assessments.
- Communicate persuasively with SREs, developers, MIMs, DevOps engineers, and business stakeholders.
- Address functional and competitive objections and articulate PagerDuty differentiators.
- Maintain accurate customer feedback and outcomes in the CRM.
- Share best practices and reusable assets with Solutions Consultants.

## Requirements
- 4–7 years of pre-sales or post-sales technical experience.
- Basic scripting or coding skills in Bash, Python, or PowerShell.
- Intermediate Linux or Windows experience.
- Beginner experience with cloud infrastructure components such as virtual machines, load balancers, security settings, and identity management.
- Strong communication, relationship-building, and project management skills.
- Experience selling SaaS solutions.
- Ability to travel to customer sites as needed.

## Preferred Qualifications
- Bachelor's degree or higher, preferably in a technical field.
- Experience with observability, AIOps, automation, or IT service management tools.
- Experience in enterprise sales environments.
- Experience improving Solutions Consultant processes and team efficiency.

## Compensation and Benefits
- Base salary: $120,000.00–$150,000.00 USD.
- Potential eligibility for bonus, commission, equity, and benefits.
- Hybrid work arrangement with attendance at the San Francisco office two times per week.
- Benefits may include comprehensive health benefits, flexible work arrangements, equity, ESPP, retirement or pension plans, paid vacation and holidays, wellness days, parental leave, volunteer time off, and company hack weeks.

## Similar jobs

- [Enterprise Sales Engineer - FED](https://hotfix.jobs/jobs/7e3cfd4c-4bb8-40d5-bdf4-d3ee744f5c7d) - Datadog - $118k – $157k/yr
- [Enterprise Sales Engineer](https://hotfix.jobs/jobs/35efe4ad-ce28-41e2-a578-88fab5e18fd6) - WorkWave - Remote - $115k – $120k/yr
- [Enterprise Security Sales Specialist](https://hotfix.jobs/jobs/630eb222-f7ae-4ec8-8c6a-96b1ec2df110) - Datadog - New York, NY - $113k – $150k/yr
- [Sales Engineer, Seattle and Pacific Northwest](https://hotfix.jobs/jobs/50aec5fa-24ef-4e48-b6be-3d236f82814c) - Cribl - Remote - $110k – $190k/yr
- [Manager, Solutions Engineering, MM](https://hotfix.jobs/jobs/aeb2fb2e-708c-4c52-9cfc-be0b71a5e7bc) - 1Password - Remote - $131k – $190k/yr

**Apply:** https://hotfix.jobs/jobs/e32cd4f3-cc65-4996-bc5f-3c14f26083b1
**Canonical:** https://hotfix.jobs/jobs/e32cd4f3-cc65-4996-bc5f-3c14f26083b1