# Account Executive, Startups

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** San Francisco, CA
**Role:** Account Executive
**Experience:** 3+ years
**Skills:** Sales Strategy, Contract Negotiation, Sales Operations, Upselling, Cold Calling, Lead Generation, Cross-Functional Collaboration, Excel, SQL
**Posted:** 2026-09-04

> Own the full sales cycle, renewals, and expansion opportunities for startup and SMB customers, while building relationships with technical stakeholders and coordinating cross-functional customer solutions. Requires at least 3 years of client-facing sales experience.

## Job Description

## Responsibilities
- Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and market share.
- Develop and implement full sales-cycle strategies to drive product adoption, net-new product sales, and client retention among existing customers.
- Solve complex client needs and collaborate with product, sales, risk, and operations teams to improve products.
- Own the full sales cycle from lead generation through close for startups and small and medium businesses.
- Generate leads through cold calling, blitzing, research, networking, and territory development.
- Identify users’ pain points and propose appropriate solutions.
- Coordinate with internal teams to support customer success.
- Deliver positive experiences in every customer interaction.

## Requirements
- 3+ years of experience in a client-facing sales role.
- Ability to understand complex technical ecosystems and build relationships with technical customers.
- Experience driving and closing upsell opportunities in long-term, consultative engagements.
- Strong problem-solving skills, including management of complex pricing and cost considerations.
- Experience managing projects with cross-functional stakeholders.
- Ability to work effectively with diverse internal and external stakeholders.
- Ability to operate in an ambiguous, fast-paced environment.
- Superior verbal and written communication skills.

## Nice-to-haves
- Sales or customer-facing experience at a high-growth technology company.
- Experience with Excel and SQL, or willingness to learn.

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**Canonical:** https://hotfix.jobs/jobs/e2c9f7f6-4863-4f78-a6e0-a0a3f6843927