# Senior Billing & A/R Analyst

**Company:** [Garner Health](https://hotfix.jobs/companies/garner-health)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $125k – $135k/yr
**Skills:** quickbooks online, NetSuite, Salesforce, Snowflake, SQL, coupa, SAP, Claude, Google Sheets
**Posted:** 2026-07-30

> Own end-to-end monthly client invoicing (~800 invoices) and full Accounts Receivable/collections process for a high-volume healthcare platform. Leverage and improve AI automation tools, own KPIs like DSO and error rates, ensure accuracy/controls, and drive process improvements in a fast-growing company.

## Job Description

## Responsibilities
- Own the monthly invoicing process end to end: manage invoicing queries and tooling, build and release invoice batches, and generate and distribute ~800 invoices per month across standard, self-bill, and bespoke client arrangements.
- Ensure complete and accurate invoicing: own controls, validation and review processes across invoice completeness, plan coverage, rates, invoicing groups, and banking data. Investigate and resolve exceptions with cross-functional partners.
- Own Accounts Receivable & collections: manage the A/R balance from issuance through cash receipt, including collections and follow-up on overdue balances, ACH pulls and re-attempts, and timely cash application.
- Manage billing inquiries and issue resolution: own the A/R inbox and respond to client, broker, and internal billing questions within established service level agreements.
- Leverage and continuously improve automation using internal Claude skill suite for recurring tasks (self-bills, cash application, dashboards, batch QA).
- Maintain client billing data and portals: keep invoice contacts, terms, and banking details accurate; maintain presence in AP/supplier portals (Coupa, SAP, and others).
- Own Billing and A/R performance metrics: track and report KPIs (DSO, AR turnover, aging, invoice error rate, on-time batch rate, SLA attainment) and act on insights.
- Maintain strong processes and documentation: keep SOPs and shared system of record current.

## Requirements
- Experience owning Billing and Accounts Receivable processes, ideally in a high volume environment.
- Experience using QuickBooks Online, NetSuite or similar financial systems.
- Strong understanding of A/R and collections, including DSO, aging, cash application, and operational drivers of collections performance.
- Strong analytical and reconciliation skills, with ability to identify variances, trace issues across multiple data sources, and drive resolution.
- Continuous-improvement mindset with interest in using automation and AI.
- Ownership mindset with ability to independently manage the function, identify issues and risks, and partner across teams.
- Meticulous attention to accuracy and controls.
- Clear and proactive communication, ability to manage competing priorities, meet deadlines and SLAs.
- Problem solving mindset with eagerness to investigate root causes and document resolutions.
- Desire to be part of a high-performing, mission-driven team.

## Nice-to-Haves
- Experience with Salesforce, Snowflake/SQL, or similar tools.

## Compensation
- Base salary range: $125,000 - $135,000.
- Eligible for equity incentive and competitive benefits including flexible PTO, Medical/Dental/Vision, 401(k), and more.

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