# Trust & Safety Operations Analyst, Ads

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Revenue Operations
**Salary:** $189k – $210k/yr
**Experience:** 5+ years
**Skills:** Trust & Safety Operations, Ads Policy Operations, Risk Operations, Business Integrity, Ai Models, Agent-Based Tooling, Cross-Functional Collaboration, Data Analysis, Policy Enforcement, Automation
**Posted:** 2026-06-22

> Own end-to-end Ads Trust & Safety workflows, designing scalable enforcement systems and partnering with Product, Policy, Engineering, and Legal to support safe monetization growth. Requires 5-8 years in monetization/T&S operations and experience with AI tooling and data-driven risk management.

## Job Description

## Responsibilities
- Own complex, high-impact Ads Trust & Safety workflows and drive execution across cross-functional partners
- Design and scale systems for Ads Trust & Safety, including enforcement models, escalation paths, quality frameworks and customer support
- Partner closely with Product, Policy, and Engineering to implement operational processes, tooling improvements, and automation that support policy enforcement
- Improve the end-to-end enforcement and advertiser support funnel through frontline enablement, clearer escalation paths, and automation
- Act as a key point of contact across internal teams and external partners, providing clear updates on risk, enforcement, and product feedback
- Drive operational readiness for new Ads and monetization launches, features, and markets, identifying risks early and ensuring appropriate mitigations are in place
- Use data to identify trends, gaps, and emerging risks across Ads surfaces; develop proposals and solutions grounded in metrics and operational signals
- Identify opportunities to improve workflows, tooling, and operational efficiency as Ads Trust & Safety programs scale
- Act as a senior cross-functional partner and subject-matter expert, influencing direction through strong judgment, clear communication, and credibility

## Requirements
- 5-8 years of experience in Monetization or Ads policy Operations, Trust & Safety, Business Integrity, Risk Operations, or a closely related domain
- In-depth experience leveraging AI models or agent-based tooling in operational and support workflows
- Proven ability to manage multiple cross-functional workstreams and drive projects to completion in fast-paced environments
- Strong operational judgment and systems thinking—able to design solutions that scale beyond manual review
- Experience working closely with Product, Policy, Engineering, Sales and Legal teams on enforcement systems, tooling, or automation
- Comfort querying and using data to inform decisions, prioritize work, and measure impact
- Excellent written and verbal communication skills, including the ability to explain complex risk tradeoffs as well as policy to diverse audiences
- Can translate ambiguous risk signals into structured inputs for detection systems, including taxonomy design, labeling guidance, quality standards, and feedback loops
- Strong judgment around quality, safeguards, and responsible deployment

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