# Senior Manager, Strategy & Operations

**Company:** [Fora](https://hotfix.jobs/companies/fora)
**Location:** New York, NY, London, United Kingdom
**Role:** Business Operations
**Salary:** £100k – £125k/yr
**Experience:** 5+ years
**Skills:** Excel, Google Sheets, HubSpot, Intercom, Retool, Whatsapp, KPI Tracking, Operational Forecasting, Financial Modeling, Project Management, Public Speaking, Regulatory Compliance
**Posted:** 2026-08-14

> Leads strategy, operations, growth, and advisor success initiatives to scale Fora’s UK market. Requires 5–7 years of experience spanning demanding professional services and operational or startup environments, strong modeling and project management skills, and a bachelor’s degree.

## Job Description

## Responsibilities

### Performance & Strategy
- Execute Fora’s UK strategy, aligned with broader international priorities and KPIs.
- Own end-to-end KPI tracking, weekly reporting, operational forecasting, and performance analysis, translating insights into clear actions.

### Operations & Compliance
- Operationalize UK priorities across key workstreams, building and improving processes, tools, and infrastructure to support advisors and scale the market.
- Oversee localization and optimization of tools and workflows, including HubSpot, Intercom, Retool, and WhatsApp.
- Build and refine processes across advisor onboarding, support, training, payments, compliance, and advisor experience.
- Partner with General Counsel and HQ teams to support adherence to UK regulatory and compliance requirements.

### Marketing & Growth
- Coordinate and execute UK marketing initiatives across PR, brand, partnerships, and events.
- Develop locally relevant messaging, content, partnerships, and client-facing experiences.
- Oversee the advisor conversion funnel with Sales and improve acquisition performance, conversion, and growth efficiency.

### Advisor Success & Community Building
- Own the end-to-end UK advisor experience across onboarding, training, support, platform tools, partnerships, client-facing materials, and community engagement.
- Develop initiatives that help UK advisors build their businesses and engage with the Fora community.
- Build and manage relationships with local travel partners, tourism boards, and relevant organizations.

### Leadership & Cross-Functional Execution
- Represent Fora across UK internal and external initiatives.
- Source, vet, and manage third-party partners, vendors, and contractors.
- Project-manage UK deliverables across Product, Finance, Marketing, Legal, and Data.
- Foster efficiency, accountability, and advisor-first leadership as the UK team scales.

## Requirements
- Excellent written and spoken English.
- Strong communication and presentation skills, including public speaking.
- Based in London or New York City, with flexibility to travel across the UK.
- 5–7 years of total professional experience, including:
  - 2+ years in demanding professional services such as top-tier management consulting, investment banking, or private equity.
  - 3+ years in highly operational or startup environments; launch experience preferred.
- Excellent organizational and project management skills, with experience driving cross-functional initiatives.
- Advanced Excel or Google Sheets proficiency, including building financial and operational models from scratch and analyzing data.
- Bachelor’s degree in Business, Engineering, Economics, or a related field.
- Ability to travel regularly.

## Nice-to-Haves
- Experience launching or scaling a new market, product line, or geography.
- Familiarity with UK regulatory environments, including consumer-facing platforms, financial services, or travel.
- Interest in or prior experience in the travel industry.

## Compensation
- Indicative compensation range: £100K–£125K.
- Final compensation depends on experience and the level at which the candidate is hired.

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