# Product Manager - Patients

**Company:** [PracticeTek](https://hotfix.jobs/companies/practicetek)
**Location:** San Diego, CA
**Role:** Product Management
**Skills:** Product Analytics, Product Roadmapping, Market Research, Competitive Analysis, Usability Testing, user interviews, focus groups, surveys, user experience design, product specifications
**Posted:** 2026-08-06

> Owns discovery, definition, delivery, and continuous improvement of patient-facing healthcare product experiences. The role partners with engineering, design, data, and business stakeholders to translate customer needs into quality launches, roadmaps, and measurable outcomes.

## Job Description

## Responsibilities

### Product Execution
- Gather and synthesize requirements from patients, practices, stakeholders, product data, and technical partners.
- Translate inputs into feature specifications covering goals, functionality, user flows, acceptance criteria, dependencies, edge cases, and success measures.
- Partner with engineering, design, data, and cross-functional contributors to deliver patient-facing functionality.
- Negotiate scope and implementation decisions, balancing speed, quality, and user value.
- Own quality and launch readiness for patient experiences.
- Identify and prioritize technical, functional, usability, and business issues across devices, workflows, and use cases.

### Customer Insight
- Use product analytics and reporting tools to identify opportunities, establish baselines, set goals, evaluate performance, and answer business questions.
- Turn quantitative insights into actionable product recommendations.
- Determine when patient or practice feedback is needed and select suitable research methods, including usability testing, interviews, focus groups, and surveys.
- Partner with appropriate teams to execute research, synthesize findings, and prioritize improvements.
- Work with design to deliver intuitive, accessible, and consistent patient experiences.
- Assess product designs and identify opportunities for improvement using established patterns and relevant market examples.

### Product Strategy
- Connect patient-facing functionality to the strategic objectives of the Patients team, product organization, and company.
- Define measurable goals, own commitments through post-launch analysis, and recommend next steps based on results.
- Help define and communicate the vision for the patient product experience.
- Build and maintain a prioritized roadmap informed by data, research, customer needs, and business priorities.
- Support market research and competitive analysis of patient products and features.
- Translate strategic insights into roadmap recommendations and measurable business outcomes.

### Stakeholder Management
- Identify stakeholders affected by current and planned patient initiatives.
- Build alignment across product, engineering, design, customer-facing teams, business leaders, and other partners.

## Compensation and Benefits

- Comprehensive health, dental, and vision coverage options.
- Wellness benefits supporting lifestyle, behavioral health, and overall wellbeing.
- Flexible paid time off, sick time, and 10 company-paid holidays.
- 401(k) plan with company match.
- Culture Committee initiatives supporting connection, fun, and belonging.
- Remote candidates are considered. Candidates based in Las Vegas, NV; Green Bay, WI; or San Diego, CA may work in a hybrid arrangement with three days per week in the office.

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