# External Contractor

**Company:** [Udacity](https://hotfix.jobs/companies/udacity)
**Location:** Remote
**Role:** Other
**Skills:** data product management, mentoring, technical support, online community management, live virtual sessions
**Posted:** 2026-07-21

> Mentor students in Udacity's Data Product Manager track by providing technical support via online forums, answering course questions, hosting weekly live sessions, and escalating issues as needed. Flexible part-time contractor role allowing work from home.

## Job Description

## Responsibilities
- Provide technical support for students over an online community forum
- Answer questions around course content over the forum and facilitate content for students who get stuck in learning
- Host one weekly live virtual session to offer direct, real-time support to students
- Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed

## Why You Should Apply
- Earn additional income working from the comfort of your own home
- Contribute to a vibrant, international student community
- Stay updated with the latest in cutting-edge technologies

Compensation varies depending on a wide array of factors, which may include but are not limited to location, role, skill set, and level of experience.

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**Canonical:** https://hotfix.jobs/jobs/e06d15f2-1963-4f0d-802e-c02109dc564f