# Staff Field Solutions Engineer

**Company:** [Shield AI](https://hotfix.jobs/companies/shield-ai)
**Location:** Remote
**Role:** Sales Engineering
**Salary:** $180k – $270k/yr
**Experience:** 7+ years
**Skills:** autonomy, artificial intelligence, mission software, unmanned systems, Robotics, Python, C++, Linux, APIs, SDKs, robotics middleware, technical prototyping
**Posted:** 2026-08-07

> Customer-facing technical expert supporting Hivemind autonomy sales, demonstrations, proposals, and mission-specific solution development. Requires 7+ years of relevant experience and strong knowledge of autonomy, robotics, defense technology, and technical customer engagements.

## Job Description

## Responsibilities
- Serve as a customer-facing technical expert for Hivemind autonomy solutions.
- Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
- Translate customer mission needs, CONOPs, operational objectives, and integration constraints into technically feasible Hivemind solution concepts.
- Partner with Business Development and Capture teams on RFIs, RFPs, proposals, white papers, demonstrations, and customer-facing technical narratives.
- Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
- Develop and maintain technical sales assets, including capability briefs, demonstration scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
- Collaborate with Product, Engineering, Customer Engagement, and Program teams on customer requirements, technical risks, roadmap gaps, and field feedback.
- Help customers evaluate autonomy for operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
- Ensure customer-facing materials accurately reflect current capabilities, constraints, and roadmap timing.
- Monitor developments in autonomy, AI, unmanned systems, mission software, and defense technology.
- Build trusted relationships with customer technical stakeholders and internal cross-functional partners.
- Operate independently across complex customer engagements while keeping stakeholders aligned.

## Requirements
- 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles.
- Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
- Experience with customer-facing technical engagements, including demonstrations, briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops.
- Ability to translate customer mission needs into feasible solution concepts, requirements, demonstrations, and product feedback.
- Strong written and verbal communication skills for technical, operational, commercial, and leadership audiences.
- Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
- Strong judgment when representing product capabilities, limitations, and roadmap dependencies.
- Ability to build trust through technical credibility, responsiveness, and clear communication.
- Ability to manage ambiguity, prioritize competing demands, and execute independently.
- Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.

## Nice-to-haves
- Military, defense, aerospace, robotics, unmanned systems, or advanced technology experience.
- Experience working with U.S. Navy or U.S. Air Force customers, programs, or operational units, including relevant mission sets, platforms, and acquisition processes.
- Experience with autonomous air, ground, or maritime systems, including autonomy workflows, mission planning, system integration, and operational evaluation.
- Hands-on experience with Python, C++, Linux, APIs, SDKs, autonomy software, robotics middleware, or technical prototyping.
- Ability to create reusable technical content for Business Development, customers, and internal stakeholders.

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