# People Ops Generalist

**Company:** [Clutch](https://hotfix.jobs/companies/clutch)
**Location:** Remote
**Role:** People Ops
**Experience:** 4+ years
**Skills:** Hr Operations, People Operations, Program Management, Payroll, HRIS, Lms, Benefits Administration, Employment Law, Hr Compliance, Vendor Management, Process Automation, AI Agents, Employee Engagement, Performance Management, Compensation Reviews
**Posted:** 2026-08-20

> Runs day-to-day People Operations workflows, systems, benefits, compliance, vendors, and company-wide people programs. The role requires 4–6+ years of HR Operations or generalist experience, strong program management and systems-thinking skills, and experience with automation and AI tools.

## Job Description

## Responsibilities
- Run core People Operations workflows, including onboarding, offboarding, employee lifecycle changes, and compliance processes.
- Manage HR Operations systems and processes, identifying automation opportunities and reducing manual work.
- Review and maintain audit-ready compliance documentation across states and entities.
- Serve as a point of contact for employee questions and concerns, escalating sensitive matters appropriately.
- Manage payroll, HRIS, LMS, benefits, carriers, brokers, and other vendor relationships.
- Administer US benefits, including employee questions and open enrollment.
- Lead employee engagement, recognition, company-wide meetings, and celebrations.
- Own performance and compensation review-cycle communications, training, and playbooks.
- Build relationships with IT, Legal, Finance, People leadership, and other stakeholders.
- Use AI agents and automations to optimize recurring HR Operations work.

## Requirements
- 4–6+ years of experience in HR Operations, People Operations, or an HR Generalist role.
- Demonstrated program management experience, including launching and running company-wide programs.
- Experience managing payroll, HRIS, and LMS vendors and holding vendors accountable.
- Systems-thinking ability to map processes, identify friction, and redesign workflows.
- Working knowledge of employment law and HR compliance requirements across multiple states or entities.
- Sound judgment and ability to handle or appropriately escalate employee matters.
- Strong communication, facilitation, organization, adaptability, and prioritization skills.
- Hands-on experience with AI agents and automations for HR Operations.

## Compensation & Benefits
- Remote work flexibility.
- Twice-yearly company off-sites.
- Flexible paid time off.
- Stock options.
- Home office setup budget.
- Work-trip and co-working budget.
- Health and dental insurance.

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