# Director, Workplace Experience
**Company:** [Metropolis](https://hotfix.jobs/companies/metropolis)
**Location:** Los Angeles, CA, New York, NY, Chicago, IL, Nashville, TN, Seattle, WA, Orlando, FL
**Salary:** $175K-$185K
**Experience:** 7+ years
**Skills:** Excel, Asana, Procore, Smartsheets, AI Tools, Project Management, Budget Management, Contract Negotiation, Real Estate, Facilities Management
**Posted:** 2026-05-13
> Oversees facility services, office expansions, and employee experience initiatives across multiple US offices for a high-growth tech company. Drives operational excellence through vendor management, data analysis, and cross-functional partnerships; requires 7+ years in facilities or related fields.
## Job Description
## What you'll do

- Oversee all facility services for our network of Corporate and Regional offices – primarily Los Angeles, New York, Chicago, Nashville, Seattle, and Orlando
- Assist with integration efforts to combine existing offices in shared markets (Los Angeles, New York, and Nashville)
- Drive operational excellence with vendor partners, onsite support, and internal stakeholder groups such as IT and Security
- Contribute to the overall employee experience by directing initiatives that align with our company values – including events, employee office perks such as meals and snacks, and other employee engagement drivers
- Track and analyze office utilization in order to anticipate the company’s needs for growth; make data-driven recommendations to the leadership team
- Own end-to-end office expansion efforts, including real estate searches and office buildouts - and related budget and construction management; partner closely with decision-makers and key collaborators, particularly the Legal and Finance teams, to drive alignment
- Implement and revise office-related policies
- Manage and report on the budget for the Workplace Experience department
- As needed, manage onsite staffing across the office network; make resource recommendations to drive efficiency and ensure operational excellence
- Detect and fill any gaps in office management services to ensure a consistent employee experience across all major offices

## What we're looking for

- 7+ years of experience in workplace experience, facilities management, real estate, or a related field
- Experience working for a high-growth technology company with a distributed workforce, including hourly field workers; experience in scaling facilities and services to solve for business and growth needs
- Project management acumen, specifically in office construction
- Strong attention to detail in approach to contract management and negotiation
- Advanced proficiency in **Microsoft Office**; **Excel** fluency a must
- Experience utilizing project management tools such as **Asana**, **ProCore**, and **Smartsheets**
- A proven track record in project delivery (on time/on budget) and workplace experience strategy; strong budget management skills
- Ability to function well in a high-paced environment and own high-visibility initiatives
- Comfortable with cross-functional partnership and collaboration; discerning and professional approach toward executive-level communications
- Willingness to pivot and learn as projects and priorities evolve, with a tendency to stay ahead of the curve on internal trends and industry best practices
- Experience leveraging **AI tools** to transform static workflows into responsive, high-output processes

## While not required, these are a plus:

- Existing network of preferred vendor and partner relationships

**Compensation:** Anticipated base salary $175,000 - $185,000 USD annually, plus benefits including healthcare, 401(k), stock options, bonus plans.
**Apply:** https://hotfix.jobs/jobs/director-workplace-experience-at-metropolis-118c8766-3d86-4638-870e-df96e704e2a2
**Canonical:** https://hotfix.jobs/jobs/director-workplace-experience-at-metropolis-118c8766-3d86-4638-870e-df96e704e2a2