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Director, Strategic Accounts

186k – 258kUnited StatesRemote8+ YOE
Summary

Lead and scale a team of 6-8 Strategic Account Executives selling Twilio's platform to Healthcare enterprise accounts, driving revenue growth through pipeline management, forecasting, and cross-selling.

About the role

Responsibilities

  • Lead, mentor, and scale a high-performing team of 6-8 Strategic Account Executives focused on revenue growth and cross-selling Twilio products to existing named accounts in Healthcare
  • Support team in building and progressing pipeline; work across functions to execute complex deals and lead strategic prospect/customer meetings
  • Conduct weekly 1:1s, provide tactical/strategic deal guidance, motivation, and career development
  • Maintain accurate CRM data and provide reliable weekly forecast information to upper management
  • Share best practices and knowledge with the extended team

Requirements

  • 8+ years of technical solutions selling experience, including 4+ years managing a team of account managers or strategic account executives in the Enterprise segment
  • Experience building high-performing sales teams, managing forecasting, and supporting fiscal planning/revenue tracking
  • Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams
  • Data-driven methodology and quantitative analytical skills, including pipeline management and forecasting
  • Excellent time management/prioritization and verbal/written communication skills
  • Bachelor's degree or equivalent experience

Nice-to-Haves

  • Experience with Contact Centers, Messaging, Call Tracking, and other communication solutions
Skills
SaaS salesEnterprise salesAccount managementPipeline managementForecastingTeam leadershipCRMConsultative sellingRevenue trackingCross-functional collaboration
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