# Director, Marketing Technology & Operations
**Company:** [Ironclad](https://hotfix.jobs/companies/ironclad)
**Location:** San Francisco, CA, New York, NY
**Salary:** $174K-$217K
**Experience:** 8+ years
**Skills:** Marketo, Salesforce, 6Sense, Optimizely, Ga4, Glean, Marketing Automation, CRM, Attribution Modeling, AI Automation
**Posted:** 2026-06-22
> Lead marketing technology stack and operations for an AI contracting platform. Own MarTech infrastructure, drive AI adoption, and manage funnel operations from brand to pipeline.
## Job Description
## Responsibilities

### Technology & Infrastructure
- Own and evolve the marketing technology stack, including MAP, CRM integrations, attribution tooling, ABM platforms, website, and campaign management systems
- Maintain deep expertise in legacy and established tools (Marketo, Salesforce, etc.) while proactively identifying gaps and modernization opportunities
- Build and maintain a reliable data foundation: clean lead records, consistent attribution, and trustworthy reporting across the funnel
- Partner closely with the finance team to support pipeline analysis and reporting

### AI & Automation
- Lead the team's adoption of AI-powered tools and workflows across functions
- Design and deploy agents and automations that reduce manual work, accelerate execution, and improve personalization at scale
- Stay ahead of the curve on emerging AI capabilities relevant to marketing, from content operations to campaign optimization to audience intelligence, and translate those into real working systems

### Operations & Process
- Design and enforce scalable processes for campaign execution, lead management, funnel operations, and community engagement
- Define and own the operational infrastructure that connects top-of-funnel brand programs through to closed-won pipeline
- Partner with demand gen, content, and field teams to ensure operational readiness for campaigns and launches

### Team & Leadership
- Lead, mentor, and grow a team of GTM engineers and Ops specialists
- Set team priorities, own the ops roadmap, and communicate progress and tradeoffs to marketing leadership
- Serve as the operational backbone for the marketing org

## Requirements
- 8+ years in marketing operations, with at least 2 years in a leadership role
- Deep hands-on experience with enterprise marketing technology stacks — built, migrated, and maintained these systems
- Preference for experience with Marketo, Salesforce, 6sense, Optimizely, GA4, Glean
- Demonstrated experience implementing AI tools, automations, or agents in a marketing context
- Strong understanding of the full marketing funnel and how ops connects each stage: brand → demand → pipeline → retention/community
- Fluency in marketing data: attribution models, funnel metrics, lead scoring, campaign reporting, and CRM hygiene
- Excellent cross-functional communicator — able to translate technical tradeoffs into business decisions for non-technical stakeholders
- Bias toward action, high ownership, and comfort operating in ambiguity

## Compensation & Benefits
- Base Salary Range: $174,000 - $217,000
- 100% health coverage for employees (medical, dental, and vision), 75% coverage for dependents
- Market-leading leave policies, including gender-neutral parental leave
- Family forming support through Maven
- Paid time off
- Monthly stipends for wellbeing, hybrid work, and cell phone use
- Mental health support through Modern Health
- Pre-tax commuter benefits
- 401(k) plan with employer match
- Regular team events
**Apply:** https://hotfix.jobs/jobs/director-marketing-technology-operations-at-ironclad-8740aeed-f07b-424a-a351-d7386a4d8b95
**Canonical:** https://hotfix.jobs/jobs/director-marketing-technology-operations-at-ironclad-8740aeed-f07b-424a-a351-d7386a4d8b95