# Account Manager, Growth

**Company:** [Ramp](https://hotfix.jobs/companies/ramp)
**Location:** New York, NY, San Francisco, CA
**Role:** Account Management
**Salary:** $98k – $150k/yr
**Experience:** 2+ years
**Skills:** Salesforce, Outbound Prospecting, Product Demos, Consultative Selling, Sales Tools, CRM, Sales Methodologies, Pipeline Management, Upselling, Cross-Selling, Quantitative Analysis, Project Management
**Posted:** 2026-09-01

> Own expansion and retention for a scaled portfolio of Ramp customers, developing upsell and cross-sell opportunities through close. The role requires at least two years of customer-facing or direct sales experience, CRM proficiency, consultative selling ability, and a record of exceeding targets.

## Job Description

## Responsibilities
- Identify expansion opportunities within a scaled portfolio of Ramp customers and own the sales process through close.
- Develop and execute upsell and cross-sell strategies while maintaining an expansion pipeline.
- Understand customer personas and serve as a trusted advisor and consultant.
- Use sales methodologies to uncover customer needs and pain points.
- Gather customer feedback to inform the product roadmap and customer communication strategy.
- Collaborate with cross-functional partners to improve operational efficiency and advocate for customers.

## Requirements
- At least 2 years of customer-facing or direct sales experience.
- Proven achievement in a high-velocity business environment.
- Prior CRM experience, preferably Salesforce.
- Experience with outbound prospecting and product demonstrations.
- Comfort with sales tools, processes, analytical and quantitative work.
- Consultative sales approach and interest in understanding business challenges.
- Ability to discuss Ramp’s value proposition with C-level executives, finance teams, and decision-makers.
- Consistent record of meeting or exceeding sales targets in a fast-paced, metrics-driven environment.
- Strong verbal and written communication skills, including compelling sales pitches and presentations.
- Organizational, project management, and time management skills.
- Entrepreneurial, self-starting approach and ability to work within undefined processes.

## Nice to Have
- Bachelor’s degree from an accredited university.
- Financial services sales experience.
- Experience at a high-growth startup.

## Benefits
- Flexible paid time off.
- Home-office equipment ordering, health and wellness stipend, intra-office travel budget, and weekly coffee stipend.
- For United States employees: medical, dental, and vision coverage; One Medical membership; 401(k) with employer match; fertility HRA; parental leave; pet insurance; in-office perks; and relocation coverage to New York City or San Francisco.

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