# Senior Forward Deployed Engineer

**Company:** [Retell AI](https://hotfix.jobs/companies/retell-ai)
**Location:** Redwood City, CA
**Role:** Solutions Architecture
**Salary:** $200k – $300k/yr
**Experience:** 5+ years
**Skills:** Python, JavaScript, TypeScript, llm prompting, LLMs, voice ai, Full-Stack Development, crm integrations, erp integrations, System Architecture, production systems
**Posted:** 2026-08-13

> Delivers production-ready voice AI systems for enterprise customers, leading integrations, architecture, and deployment while partnering with sales and technical stakeholders. Requires senior-level customer-facing engineering experience, strong Python or JavaScript/TypeScript skills, LLM knowledge, and Spanish-English fluency.

## Job Description

## Responsibilities
- Lead end-to-end delivery of projects using Retell's voice agent platform, from prototyping to production.
- Become a go-to expert on building voice AI solutions, especially LLM prompting techniques.
- Build full-stack integrations in Python and JavaScript with enterprise tools such as CRMs, ERPs, and scheduling tools.
- Partner with sales to gather client requirements, prototype demos, and present system designs.
- Scope projects, resolve blockers, and align teams with concise updates.
- Codify reusable patterns into tools or platform components.
- Translate field feedback into actionable product and GTM recommendations.

## Requirements
- 2+ years in a customer-facing technical role.
- Fluent Spanish and English, with the ability to communicate effectively with enterprise customers and partners across Latin America.
- Open to occasional domestic and international travel for customer engagements.
- Excellent communication skills, including explaining complex technical concepts to technical and non-technical audiences.
- Experience delivering production systems in fast-paced, ambiguous environments.
- Production-grade coding ability in Python, JavaScript/TypeScript, or a similar language.
- Understanding of LLM-powered systems and their impact on user experience.
- Ability to proactively manage risks, drive execution, and maintain momentum under pressure.

## Compensation and Benefits
- Cash compensation: $200k–$300k.
- Equity provided.
- 100% coverage for medical, dental, and vision insurance.
- $70/day DoorDash credit.
- $200/month wellness reimbursement.
- $300/month commuter reimbursement.
- $75/month phone bill reimbursement.
- $50/month internet reimbursement.
- Work authorization sponsorship may be available for qualified candidates, including H-1B, TN, L-1, E-3, F-1 OPT/CPT, and O-1 visas.

## Interview Process
- Recruiter introductory call: 15 minutes.
- Technical phone interview: 45-minute live coding session.
- Onsite or virtual interviews: 2–3 hours, including communication, architecture case, and problem-solving rounds.

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**Apply:** https://hotfix.jobs/jobs/df01311e-ea33-4036-8292-0e085a37799b
**Canonical:** https://hotfix.jobs/jobs/df01311e-ea33-4036-8292-0e085a37799b