# DevOps Engineer

**Company:** [Twenty](https://hotfix.jobs/companies/twenty)
**Location:** New York, NY
**Role:** DevOps / SRE
**Skills:** AWS, Terraform, Ansible, CI/CD, GitHub Actions, Observability, Grafana, OpenTelemetry, Postgres, Networking, Security, Pki, Python
**Posted:** 2026-05-20

> Design, build, and operate AWS infrastructure with Terraform, CI/CD pipelines, observability, and security for a national security technology platform.

## Job Description

## What You’ll Do
- Design, build, and operate AWS-based infrastructure.
- Implement and maintain Infrastructure-as-Code for single-tenant and multi-tenant environments using Terraform.
- Build and maintain deployment and environment automation (Ansible or similar).
- Own and evolve CI/CD pipelines.
- Design, implement, and refine observability: metrics, logs, traces, dashboards, and alerting.
- Partner with application teams on architecture decisions, performance tuning, and operational readiness.
- Contribute to security and governance: IAM policies, network security, secrets management, and security scanning.
- Document systems, patterns, and runbooks so others can operate and extend the platform reliably.

## Must Haves
- Experience administering infrastructure and operating applications deployed on AWS.
- Experience using Terraform to manage single-tenant and multi-tenant systems.
- Strong instincts and practical experience with IP networking (VPCs, routing, subnets, proxies, DNS), network security (security groups, NACLs, firewalls), and PKI management (TLS certificates, CAs, mTLS, certificate lifecycle).

## Should Have
- Experience with Ansible or another deployment automation/configuration management framework.
- Experience with GitHub Actions or another CI/CD platform (GitLab CI/CD, CircleCI, etc.).
- Experience working on reliability projects, such as setting up alert management tools and on-call practices, and debugging failures in distributed systems.
- Experience setting up observability and operations programs, including collecting and representing telemetry in Grafana (dashboards, panels, alerts) and instrumenting applications using OpenTelemetry or other log/metric/trace aggregation frameworks.
- Experience managing PostgreSQL databases in production (backups, migrations, performance, monitoring).
- Experience managing a pub/sub or queue technology, such as NATS, RabbitMQ, Kafka, AWS SQS, or Google Pub/Sub.
- Familiarity with secrets management (AWS SSM/Secrets Manager, Vault, or similar).

## Nice to Have
- Experience or strong interest in cybersecurity (threat modeling, hardening, secure defaults).
- Proficiency in Python or another scripting language for tooling and automation.
- Experience operating a security scanning tool, such as Trivy (or similar vulnerability/container scanners).
- Experience or interest working with large datasets (performance, storage trade-offs, retention policies).
- Experience managing graph databases, such as Neo4j, AWS Neptune, or similar.
- Experience designing or contributing to runbooks and internal platform documentation for non-infrastructure teams.

## Benefits
- Health: Medical, dental, and vision plan options. Life / AD&D, disability coverage options.
- Family: Paid parental leave for eligible full-time employees (12 weeks for birthing parents, 4 for non-birthing parents, 6 weeks for adoptive, foster, or intended parents through surrogacy).
- Vacation: Paid holidays and flexible PTO.
- Retirement: 401(k) with pre-tax and Roth options. HSA/FSA options, dependent care FSA.
- At the office: Commuter benefits. On-site garage parking. Bike storage. Building fitness center. Desk setup stipend.

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**Apply:** https://hotfix.jobs/jobs/devops-engineer-at-twenty-ed95f0c4-048c-41fc-a5f7-1e473cd9ad19
**Canonical:** https://hotfix.jobs/jobs/devops-engineer-at-twenty-ed95f0c4-048c-41fc-a5f7-1e473cd9ad19