# Account Director, Education

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** Sydney, Australia
**Role:** Account Executive
**Experience:** 6+ years
**Skills:** SaaS, Paas, Enterprise Sales, Pipeline Forecasting, Deal Strategy, Customer Success, Market Intelligence, Go-to-Market Strategy, Artificial Intelligence, Product-Led Growth
**Posted:** 2026-03-05

> Drives enterprise sales of AI products to education institutions, managing complex opportunities from pipeline generation through closure. The role requires substantial SaaS/PaaS sales experience, education-sector expertise, strategic deal execution, and the ability to advise executive stakeholders on AI adoption.

## Job Description

## Responsibilities
- Lead enterprise prospects’ journeys from consideration to purchase.
- Partner with Account Associates, Solutions Engineering, and Customer Success on complex customer evaluations, demos, and pilots.
- Forecast pipeline and targets weekly.
- Monitor the industry landscape, including people, competitors, and partners, to inform product roadmap and corporate strategies.
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
- Support recruitment and onboarding of teammates.
- Support company culture development.

## Requirements
- Experience selling platform-as-a-service and/or software-as-a-service at a product-led growth company.
- Experience selling into education institutions.
- More than 6 years achieving annual revenue targets exceeding $1M.
- Experience designing and executing complex deal strategies.
- Experience supporting the growth of fast-growing, high-performance companies.
- Experience leading high-visibility customer events, such as CABs, conferences, and product launches.
- Experience gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.
- Experience reporting on customer success activities.
- Customer-centric approach with the ability to build trusted-advisor relationships with executives and cross-functional professionals.
- Passion for or deep curiosity about artificial intelligence.
- Ability to build systems and processes and execute them precisely.
- Ability to solve complex, multidimensional problems and experiment with new solutions.
- Strong understanding of go-to-market best practices and strategic planning.

## Work Arrangement
- Hybrid role based in Sydney, with 3 days per week in the office.

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