# Authorization Supervisor

**Company:** [Grow Therapy](https://hotfix.jobs/companies/grow-therapy)
**Location:** Remote
**Role:** Business Operations
**Salary:** $75k – $84k/yr
**Experience:** 3+ years
**Skills:** SQL, Workflow Automation, Authorization Management, Utilization Management, Patient Access, Medical Billing, Denial Management, Data Analysis, People Management, Quality Audits, Payer Relations, Process Improvement
**Posted:** 2026-08-21

> Own and scale the authorization function for a complex healthcare pre-bill operation, including denial-trend management, workflow automation, team leadership, and payer partnerships. The role requires healthcare authorization or billing experience, people management, analytical ability, and comfort with SQL-driven processes.

## Job Description

## Responsibilities
- Own the authorization-denial pipeline at the trend level, identifying root causes across payers and driving systemic resolution.
- Build and maintain automated workflows that reduce manual authorization work.
- Manage and develop the authorization team, including staffing, quality audits, and productivity standards.
- Own key partner relationships for authorization-specific issues, escalations, and process improvements.
- Represent authorization in cross-functional discussions with payer partnerships.
- Partner with Billing, Eligibility, and Coding to resolve authorization issues and escalate systemic trends.
- Prepare the function for new frameworks and partnerships as the company expands.

## Requirements
- 3+ years of experience in authorization, utilization management, patient access, or medical billing.
- At least 1 year of people management experience.
- SQL fluency or the ability to ramp up quickly; comfort directing and verifying data-driven automated workflows.
- Analytical ability to identify denial trends across payers.
- Experience managing external partner relationships and professional escalations.
- Process-oriented approach to building repeatable workflows for a high-volume, complex function.
- Adaptability in a fast-moving, partially built environment.

## Nice-to-haves
- VA Community Care Network or other government payer authorization experience.
- Employee Assistance Program experience, including Cigna or Octave.
- Experience building or scaling an operational function from an ad hoc or manual state.
- Hands-on SQL or workflow-automation experience.

## Compensation & Benefits
- Base compensation: **$74,880–$84,240 USD annually**.
- Fully remote, with possible travel 2–3 times per year for company or department offsites.
- Medical, dental, vision, life, and disability coverage.
- No-cost access to therapy through the company platform for US employees.
- Retirement savings programs and equity opportunities.
- Flexible time off, paid holidays, and a company-wide winter break.
- Up to 18 weeks of paid parental leave and a new-child stipend.
- Weekly flexible time for mental health and self-care.
- Wellness and development stipend.
- Pre-tax commuter benefits.
- Home office and meal benefits.
- Additional wellbeing benefits, virtual care, pet insurance discounts, and global travel assistance.

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