# Senior Platform Operations Engineer

**Company:** [EliseAI](https://hotfix.jobs/companies/eliseai)
**Location:** New York, NY
**Role:** DevOps / SRE
**Salary:** $175k – $225k/yr
**Experience:** 5+ years
**Skills:** Python, System Design, Scalable Architecture, Platform Architecture, AWS, Cloud Infrastructure, SaaS, Analytics, Production Systems, AI Automation
**Posted:** 2026-09-02

> Leads cross-functional technical initiatives and builds scalable business operations and customer-facing systems. Requires Python, system design, production engineering experience, and strong stakeholder collaboration; platform, AWS, SaaS, and analytics experience are preferred.

## Job Description

## Responsibilities
- Lead cross-functional technical projects and own, optimize, and extend product and proprietary business operations systems.
- Discover stakeholder and customer needs to improve automation, AI-enabled user experiences, analytics, and workflow scalability.
- Own system adoption and business outcomes across Engineering, Product, Data, Customer Success, Sales, and Marketing.
- Collaborate with customers on solutions supporting critical milestones in their journey.
- Ship features and improvements in a production engineering environment with frequent deployments.
- Balance speed and quality while iterating on production systems.
- Evaluate, select, and tune technologies based on technical and business requirements.
- Help attract top-tier technical talent.

## Requirements
- 3+ years of experience building and scaling technical solutions.
- Proficiency in Python.
- Strong understanding of system design and scalable architecture principles.
- Experience working cross-functionally and translating technical concepts into actionable insights.
- Strong ownership, urgency, pragmatism, and ability to work independently.
- Willingness to work in person at the office 4–5 days per week.

## Nice-to-haves
- Platform architecture and analytics experience in a SaaS environment.
- Experience with AWS cloud infrastructure.
- Client-facing experience.
- Understanding of SaaS metrics, strategies, and lifecycle management.

## Compensation and Benefits
- Salary range: $175,000–$225,000 annually.
- Equity in the company.
- Medical, dental, and vision premiums covered at 100%.
- Fully paid parental leave.
- Commuter benefits and 401(k) benefits.
- Fitness and home services stipend.
- Unlimited vacation and paid holidays.
- Relocation packages.

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