# Product Design Director, IT

**Company:** [Rippling](https://hotfix.jobs/companies/rippling)
**Location:** San Francisco, CA, New York, NY, Seattle, WA
**Role:** Product Design
**Experience:** 8+ years
**Skills:** Product Design, Design Leadership, Systems Thinking, AI Tools, Enterprise Design, Cross-Functional Collaboration, Team Mentoring, Stakeholder Management, Prototyping, User Research
**Posted:** 2026-05-21

> Lead the design vision for Rippling's next-generation IT management platform. Unify identity, access, device, and security workflows into an AI-first system that's powerful for admins yet effortless for employees.

## Job Description

## Responsibilities
- Set the vision and quality bar for Rippling’s IT management platform, making it powerful enough for IT leaders and intuitive enough for every employee
- Unify fragmented workflows—identity, access, device management, inventory, security, and compliance—into one coherent product with consistent patterns, policies, and reporting
- Rethink IT workflows for an AI-first world, designing where the system should explain, recommend, automate, or ask for human judgment
- Make the fundamentals effortless, so everyday tasks like provisioning access, shipping devices, enforcing MFA, managing role changes, and offboarding employees feel automatic rather than administrative
- Raise the craft bar, shaping experiences that communicate security, control, and observability through every interaction and detail
- Mentor and grow a world-class design team, running strong critiques, sharpening judgment, and helping designers do the best work of their careers
- Partner closely with Product, Engineering, Research, and customers to turn complex needs into clear priorities, fast decisions, and measurable business impact

## Requirements
- 8+ years of product design experience, including 5+ years managing and leading design teams
- A track record of bringing relentless customer focus to high-impact projects and driving strategic business outcomes through design
- Strong systems thinking, with experience leading the design of integrated suites or ecosystems
- A strong personal practice using AI tooling to accelerate design thinking, clarify requirements, explore product directions, and improve the quality of your work
- Excellent written and verbal communication skills, with the ability to build alignment and influence stakeholders from individual contributors to executives
- Deep collaboration experience with Product, Engineering, and cross-functional partners to drive both strategy and execution
- Proven success hiring, leading, and scaling design teams at both startups and established companies
- A history of developing designers and helping them grow to do the best work of their careers

## Nice-to-haves
- Experience designing for IT, security, or enterprise management platforms
- Background in AI-powered product design and automation workflows

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**Apply:** https://hotfix.jobs/jobs/de8ce239-491b-4cb4-bacc-0eb8f78a006f
**Canonical:** https://hotfix.jobs/jobs/de8ce239-491b-4cb4-bacc-0eb8f78a006f