# Senior Solutions Architect

**Company:** [Postman](https://hotfix.jobs/companies/postman)
**Location:** London, United Kingdom
**Role:** Solutions Architecture
**Experience:** 8+ years
**Skills:** REST APIs, GraphQL, Openapi, Api Governance, Oauth 2.0, Jwt, Sso/Saml, Git, Jenkins, GitHub Actions, Gitlab Ci/Cd, Azure DevOps, Docker, Kubernetes, Terraform
**Posted:** 2026-08-04

> Leads strategic enterprise customer engagements for an API platform, combining technical advisory, solution delivery, executive relationship management, and account expansion. Requires 8+ years in customer-facing technical roles, API lifecycle expertise, DevOps experience, and fluency in French, Spanish, or Portuguese.

## Job Description

## Responsibilities

### Strategic Engagement & Customer Leadership
- Serve as the technical lead and trusted advisor for strategic enterprise accounts throughout the API lifecycle.
- Understand customers’ strategic initiatives, organizational goals, and API maturity, and align Postman’s platform to outcomes such as digital acceleration, developer productivity, and API monetization.
- Define and drive joint success plans covering technical enablement and business value realization.

### Business-Driven Technical Advisory
- Translate business drivers and pain points into actionable technical strategies using Postman’s products.
- Develop implementation paths for API governance, developer onboarding, service discoverability, and versioning challenges.
- Advise customers on API design, testing, monitoring, collaboration, and consumption best practices.

### Knowledge Sharing & Product Influence
- Identify usage patterns, friction points, and unmet needs across customer accounts.
- Contribute to internal playbooks and reusable enterprise architectures.
- Provide structured customer feedback to Product and Engineering teams to inform roadmap and feature prioritization.
- Partner with Product Managers on roadmap reviews, early-access programs, and pilot deployments.

### Opportunity Discovery & Growth
- Discover new use cases, teams, and departments where Postman can deliver value.
- Map expansion pathways using product usage data, account planning, and stakeholder interviews.
- Collaborate with Account Executives and Customer Success Managers on renewals, expansions, and cross-functional adoption.

### Cross-Functional Collaboration
- Collaborate with Sales, Customer Success, Solutions Engineering, Product, Engineering, Marketing, and Partnerships on account strategy and execution.
- Lead or contribute to account reviews, customer business reviews, and deal desk discussions.

### Relationship Building & Executive Engagement
- Build trusted relationships with senior technical and business stakeholders.
- Navigate complex organizations to influence decisions and alignment across silos.
- Represent Postman in customer briefings, workshops, and co-innovation sessions.

## Requirements

- 8+ years of experience in a technical, customer-facing role such as Technical Account Manager, Solutions Architect, or Enterprise Consultant.
- Experience working with Fortune 500 or large global enterprises across complex, multi-cloud, and hybrid environments.
- Based in London, UK, with approximately 30–40% travel.
- Fluency in French, Spanish, or Portuguese.
- Track record of driving enterprise adoption of API platforms and delivering measurable impact through solutioning, technical leadership, and strategic account growth.
- Technical knowledge of the end-to-end API lifecycle, including RESTful API design, GraphQL, OpenAPI/Swagger, API governance, schema standardization, lifecycle management, OAuth 2.0, JWT, API keys, SSO/SAML, mocking, testing, monitoring, documentation, and environment and variable management.
- Hands-on experience with Git, CI/CD systems, and modern DevOps and infrastructure tools.
- Ability to develop custom scripts or integrations using JavaScript or Python.
- Strong business acumen and executive presence, with the ability to connect technical challenges to business opportunities and customer KPIs.
- Experience leading customer workshops, technical enablement sessions, and strategic roadmap reviews.
- Ability to influence cross-functional internal teams and deliver long-term customer strategies.
- Highly curious, analytical, impact-driven, and committed to continuous learning and customer advocacy.

## Benefits

- Pay-on-performance philosophy.
- Flexible schedule.
- Full medical coverage.
- Flexible paid time off.
- Wellness reimbursement and programs.
- Monthly lunch stipend.
- Team-building events.
- Donation-matching program.

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