# Sr. Strategic Engagement Manager

**Company:** [MongoDB](https://hotfix.jobs/companies/mongodb)
**Location:** Tysons, VA
**Role:** Account Management
**Salary:** $115k – $226k/yr
**Experience:** 5+ years
**Skills:** Salesforce, Tableau, Generative AI, strategic account management, Cross-Functional Coordination
**Posted:** 2026-07-20

> Serve as strategic liaison between MongoDB's Product & Technology organization, high-priority enterprise customers, and global delivery partners. Focus on streamlining execution, managing business rhythm, synthesizing insights, and driving cross-functional accountability without carrying a sales quota.

## Job Description

## Core Responsibilities
- Help prepare for high-priority customer and partner meetings — crafting thoughtful briefings, coordinating input from internal stakeholders, and ensuring clear follow-up and accountability.
- Join customer and partner meetings acting as an advocate for the customer and a connector between the Delivery, Sales, and Product teams.
- Build a deep understanding of MongoDB’s strategic accounts, identifying patterns, opportunities, and challenges that inform company strategy.
- Proactively monitor customer and partner announcements, market developments, and industry signals to identify moments where MongoDB can re-engage strategically. Surface relevant insights to help initiate timely outreach to executive customer or partner stakeholders.
- Help define consistent reporting of ongoing projects, status and implementation.

## What Success Looks Like

### First 30 Days: Foundation & Alignment
- Deep Product & Account Familiarity: Complete onboarding to deeply understand MongoDB's strategic accounts, partner ecosystem, and internal delivery workflows.
- Relationship Building: Establish strong working relationships with key stakeholders across Sales, Account Executives, Delivery, and Customer Success teams.
- Operational Baseline: Assume responsibility for tracking ongoing projects and start defining a consistent reporting structure for implementation status.

### First 90 Days: Operational Excellence
- Meeting Readiness: Independently craft comprehensive briefing materials and coordinate internal stakeholder alignment for high-priority customer and partner meetings.
- Cross-Functional Orchestration: Serve as an active connector during client sessions, ensuring clear accountability and swift post-meeting follow-up.
- Market Intelligence: Establish a proactive monitoring cadence for partner announcements and industry signals, successfully identifying new strategic re-engagement windows.

### First Year: Strategic Impact
- Reference & Partner Enablement: Successfully orchestrate the cross-functional coordination required to advance key strategic accounts into fully referenceable champions.
- Account Acceleration: Directly contribute to revenue and signing milestones by unlocking friction points, identifying patterns, and surfacing actionable insights within strategic accounts.
- Streamlined Reporting: Fully implement and maintain a predictable reporting framework that gives leadership complete visibility into ongoing project health and partner engagement.

## Role Requirements
- 3–5+ years owning strategic programs portfolios with direct accountability and cross-functional initiatives.
- Strategic Thinking & Problem Solving: Ability to structure and synthesize ambiguous information into clear insights and actionable recommendations.
- Customer Orientation: Deep empathy for customer needs and the ability to translate those into business outcomes.
- Executive Communication: Excellent written and verbal communication skills; proven ability to interact with senior executives and customers with polish and confidence.
- Collaboration & Influence: Strong stakeholder management skills with the ability to drive alignment across multiple teams.
- Bias for Action: Thrives in a fast-paced, dynamic environment and has a high sense of urgency to get things done.
- Technical & Market Acumen: Proficiency with Salesforce and Tableau for data tracking, combined with an interest in software/AI technology and the ability to leverage Generative AI tools for market research and executive briefings.
- Travel: Travel required to support customer and partner meetings.

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