# Order Operations Specialist

**Company:** [Order.co](https://hotfix.jobs/companies/orderco)
**Location:** Remote
**Role:** Business Operations
**Salary:** $46k – $54k/yr
**Skills:** Excel, Google Sheets, Data Entry, Online Purchasing, Vendor Management, Order Fulfillment, Logistics Coordination, Customer Support
**Posted:** 2026-06-04

> Manage order fulfillment, place POs with vendors, maintain product catalog, and resolve logistics issues for a B2B procurement platform. Requires strong Excel/Sheets skills and online purchasing experience.

## Job Description

## What You'll Do
- Fulfill orders on behalf of customers for a variety of products across a variety of vendors
- Place purchase orders with suppliers, schedule deliveries, and manage logistics
- Create and maintain accurate product listings in our catalog
- Adhere to documented standards around approved items, pricing, and vendors
- Verify purchase orders and acceptable vendors by comparing items/vendors requested to the catalog; clarify unclear items; recommend alternatives
- Foster and maintain strong relationships with Operations, Sales, Customer Success
- Communication through customer support channels regarding issues and the resolution of orders
- Proactively contact vendors on occasion to ensure on-time deliveries, resolve stockouts, and other problems
- Verify receipt of items by comparing tracking information to customer feedback; resolve shipment errors with suppliers
- Assist and contribute to process improvement projects within the department and across the organization

## Qualifications
- Experience with online purchasing and data entry in a variety of software systems
- Good verbal and written communication skills
- Proficient in Microsoft Excel / Google Sheets

## Compensation & Benefits
- Competitive compensation package including stock options
- Employer-sponsored 401(k) with employer match
- Robust medical, dental, vision, and wellness benefits
- Flexible time off and remote work policies
- Anticipated hourly rate: $22-$26/hour

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**Canonical:** https://hotfix.jobs/jobs/ddb52d91-9e50-4fa6-9881-5f5df03ee832