# Forward Deployed Software Engineer

**Company:** [Hive](https://hotfix.jobs/companies/hive)
**Location:** San Francisco, CA
**Role:** Sales Engineering
**Experience:** 1+ years
**Skills:** Python, JavaScript, TypeScript, API Integrations, Software Architecture
**Posted:** 2026-02-13

> Forward Deployed Software Engineer builds and delivers custom engineering solutions for enterprise customers, resolves technical issues, and drives product adoption through API integrations and cross-functional collaboration. Requires 1+ years software engineering experience, Python/JavaScript proficiency, and strong customer-facing skills.

## Job Description

## Responsibilities
- Own the full end-to-end delivery of high-impact solutions for our most strategic partners
- Efficiently resolve urgent technical customer support tickets; ensure proactive and timely communication with key client stakeholders
- Drive innovation through coding and implementation to solve complex problems
- Collaborate cross-functionally with product and engineering teams to influence priorities and shape product roadmap
- Build and maintain internal documentation, playbooks, and enablement content
- Actively partner with customers to define success metrics, KPIs, and adoption strategies aligned to their goals; track progress against metrics
- Represent the voice of the customer internally, and provide actionable feedback to influence product direction and feature development
- Monitor usage, adoption, and engagement metrics to proactively address risks and ensure long-term retention

## Requirements
- Bachelor’s degree in computer science, mathematics, engineering, physics, or a related technical field
- 1+ years of software engineering experience
- Prior professional experience supporting technical customers and iterating solutions in real time
- Strong engineering background with proficiency in programming languages such as **Python**, **Javascript/Typescript**, or similar, and a deep understanding of software architecture and **API integrations**
- Excellent verbal and written communication skills and exceptional attention to detail, with experience engaging both business and technical audiences
- Ability to juggle multiple priorities in a fast-paced environment

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**Canonical:** https://hotfix.jobs/jobs/dd395acb-cf30-4c1e-9338-4c32ca577a67