# Dealer Relations Manager (DRM)

**Company:** [BizzyCar](https://hotfix.jobs/companies/bizzycar)
**Location:** Remote
**Role:** Account Management
**Salary:** $80k – $90k/yr
**Experience:** 3+ years
**Skills:** HubSpot, CRM, Microsoft Office, Virtual Collaboration, Account Management, Customer Success, Product Implementation, Relationship Management, Negotiation, Sales, Automotive Dealership Operations
**Posted:** 2026-09-03

> Manages dealership partnerships by leading onboarding, product implementation, training, account health, renewals, and expansion. The role requires automotive dealership or technology experience, strong relationship-building and negotiation skills, and willingness to travel extensively.

## Job Description

## Responsibilities
- Build and maintain trusted relationships with dealership partners, including Dealer Principals and Service Managers.
- Deliver onboarding, proactive support, and ongoing training to drive software adoption.
- Lead product implementations and communicate product updates and new features.
- Align software capabilities with dealership workflows to improve efficiency and customer satisfaction.
- Conduct quarterly business reviews and help dealerships achieve their goals.
- Identify upselling and renewal opportunities and encourage customer referrals.
- Collaborate with internal teams to improve the dealer experience.
- Monitor account health using HubSpot and proactively mitigate risks to retention.
- Analyze dealership performance metrics and provide actionable recommendations.
- Track and report key performance indicators.

## Requirements
- 3–5+ years of experience in sales, account management, customer success, or service, preferably in a retail environment.
- Automotive dealership or automotive technology experience.
- Experience with franchise dealership operations or selling integrated solutions to dealerships.
- Ability to travel 75–100%, including overnight stays.
- Valid driver’s license.
- Willingness to work extended hours and be on call as needed.
- Strong communication, relationship-building, negotiation, business acumen, resilience, and adaptability.
- Experience using CRM tools such as HubSpot, Microsoft Office Suite, and virtual collaboration tools.
- Bachelor’s degree in Business, Marketing, or a related field preferred.

## Nice-to-haves
- Account risk mitigation or customer save-motion experience.

## Compensation and Benefits
- Base salary: $80,000–$90,000.
- Variable compensation with $120,000 on-target earnings.
- Medical, dental, and vision coverage.
- 401(k) plan and equity.
- Paid time off, including vacation, sick leave, and holidays.
- Career growth opportunities.
- Ongoing training and development.

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