# Solution Architect - Post Sales

**Company:** [Ipfabric](https://hotfix.jobs/companies/ipfabric)
**Location:** Remote
**Role:** Solutions Architecture
**Skills:** Networking Protocols, Network Observability, Network Automation, Server Virtualization, APIs, Python, Netdevops, Ansible, Git, Infrastructure As Code
**Posted:** 2026-03-04

> Post-sales Solution Architect collaborates with Customer Success to deliver technical expertise, deploy IP Fabric platform, manage projects, and integrate solutions for enterprise networking clients. Requires 2+ years post-sales experience in networking and basic programming skills.

## Job Description

## What You'll Do

### Customer Engagement & Solution Delivery
- Guide customers through their journey with IP Fabric, ensuring successful adoption and ongoing value realization.
- Understand the limitations of traditional network management approaches and the opportunities in leveraging network data to transform enterprises.
- Refine and validate use cases and outcomes created by the Pre-Sales team and establish post-sales acceptance criteria.
- Conduct training sessions and provide ongoing client support to maximize the effectiveness of implemented solutions.
- Identify and nurture customer champions to drive long-term engagement.
- Develop and draft clear and concise Statements of Work (SOWs) that outline project scope, deliverables, timelines, and resource requirements.
- Manage project progress, identify risks, and implement mitigation strategies to ensure successful project outcomes.
- Occasionally travel for company meetings, industry events, and customer visits (once to three times a quarter).

### Cross-Functional Coordination
- Collaborate with product management, product marketing, and engineering to provide field-facing feedback that influences the product roadmap.
- Work closely with IP Fabric’s support and sales teams to maximize customer satisfaction and engagement.

### Technical Expertise
- Deploy and provide basic support for the IP Fabric platform in customer environments, including understanding deployment methods, platform limitations, and administrative access requirements.
- Assist sales and technology partners in integrating IP Fabric into broader solutions.
- Scope, design, and oversee the implementation of targeted solutions, extensions, or integrations that enhance the core product offering.

## What You'll Need
- 2+ years of experience in post-sales engagements or professional services for enterprise B2B hardware or software solutions, ideally in the networking space (Network Observability, Network Monitoring, Network Security, Network Automation, etc.).
- A customer-first perspective with a consultative approach to solution delivery.
- A background in network engineering or architecture, with a strong understanding of networking technologies and protocols.
- Experience in professional services functions, including project scoping, SOW creation, and solution implementation.
- Familiarity with server virtualization technologies.
- Basic understanding of programming languages and APIs.
- Strong project management skills with the ability to manage multiple customer engagements simultaneously.

## Ways To Stand Out From The Crowd
- Strong understanding of NetDevOps workflows including automation, infrastructure-as-code, python, git, Ansible, and similar tools.
- Ability to code in Python, sufficient to develop custom prototype solutions for customers.
- Proven wins as a technical post-sales engineer/architect.

## Benefits & Perks
- 25 days of paid time off.
- ClassPass Wellness Program.
- Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
- Anniversary Rewards.
- Competitive Commission Structure.
- Health, Dental and Vision Insurance.
- Employer-matched 401(k) plan.

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