# Project Manager, Service Delivery

**Company:** [CommandLink](https://hotfix.jobs/companies/commandlink)
**Location:** Remote
**Role:** Business Operations
**Salary:** $50k – $90k/yr
**Experience:** 5+ years
**Skills:** Project Management, Service Delivery, Voip, Sd-Wan, Internet Circuit Ordering, Telecommunications, Third-Party Resource Management, Number Porting
**Posted:** 2026-05-26

> Manages end-to-end delivery of telecommunications orders for business customers, coordinating internal and third-party resources while handling VoIP, SD-WAN, and circuit ordering projects. Requires 5+ years in telecom and project management experience.

## Job Description

## Key Responsibilities
- Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services
- Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines
- Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle
- Handle tasks such as ordering Internet Circuits, managing Hosted VoIP projects, and overseeing number porting processes
- Document dependencies and priorities clearly for efficient project execution
- Utilize hands-on delivery experience to drive successful outcomes for each project
- Demonstrate expertise in SDWAN Implementation, VoIP porting, and Internet circuit ordering with various carriers

## Qualifications
- Minimum of 5 years experience in the telecommunications industry
- Minimum of 5 years of experience in Service Delivery and/or Project Management
- Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
- Ability to document dependencies and priorities clearly
- Proficient in effectively managing third-party resources

## Benefits
- Generous Medical, Dental, and Vision coverage for full-time employees
- Flexible time off
- 401k
- Free DoorDash lunches on Fridays
- Employee referral bonuses

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