# Senior DevOps Engineer

**Company:** [Tulip](https://hotfix.jobs/companies/tulip)
**Location:** Remote
**Role:** DevOps / SRE
**Experience:** 5+ years
**Skills:** Kubernetes, Helm, Terraform, Ansible, AWS, Azure, Prometheus, Mimir, Thanos, Grafana, Go, TypeScript, Python, Bash, CI/CD
**Posted:** 2026-06-30

> Owns and automates multi-cloud, multi-region SaaS infrastructure, focusing on reliability, observability, performance, and incident response. Requires 5–7+ years of DevOps or infrastructure engineering experience, cloud tooling expertise, and business-level English and Japanese.

## Job Description

## Responsibilities

- Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments, including clusters spanning the US, Europe, and Asia.
- Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally.
- Own and continuously improve CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle.
- Build automation tooling and internal systems that reduce operational toil and increase developer velocity.
- Define and maintain observability standards across cloud environments, including metrics, alerting, logging, and distributed tracing.
- Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis.
- Partner closely with application engineering teams throughout the software development lifecycle, providing infrastructure guidance and support.
- Participate in the on-call rotation and contribute to continuous improvement through documentation, runbooks, and process iteration.

## Requirements

- 5–7+ years of hands-on DevOps or infrastructure engineering experience, with demonstrated ownership of production cloud environments at scale.
- Proficiency with modern cloud infrastructure tooling, including Kubernetes, Helm, Terraform, Ansible, and major cloud providers such as AWS and/or Azure.
- Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems such as AMQP and MQTT.
- Familiarity with observability and monitoring tooling such as Prometheus, Mimir, Thanos, and Grafana, with a strong understanding of SRE practices in a fast-growing SaaS environment.
- Exposure to programming or scripting languages used in infrastructure contexts, such as Go, TypeScript, Python, and Bash.
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- Business-level English for internal communication and English-language knowledge-base work.
- Business-level Japanese for communication with Japanese customers and internal teams, and for handling Japanese-language materials.
- Valid Japanese work visa at the time of application; visa sponsorship is not available.

## Benefits and Compensation

- Company equity.
- Learning and Development benefit.
- Comprehensive social insurance package, including health, pension, employment, and workers' compensation insurance.
- Commutation allowance.
- Remote work environment in Japan for 2026, with future plans to open an office in 2027.
- The posting also references a hybrid work style.

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