# Program Manager, Harmful Activity

**Company:** [xAI](https://hotfix.jobs/companies/xai)
**Location:** Bastrop, TX, New York, NY, Palo Alto, CA
**Role:** Technical Program Management
**Salary:** $110k – $145k/yr
**Experience:** 5+ years
**Skills:** Content Integrity, Safety Operations, Abuse Operations, Risk Management, Detection Systems, Classifiers, Policy Automation, Quality Assurance, Operational Analytics, Regulatory Compliance, Escalation Management, Cross-Functional Program Management
**Posted:** 2026-08-17

> Drives priorities, requirements, operational health, and continuous improvement for harmful-activity enforcement programs. The role requires 5+ years in content integrity, safety, abuse, or risk programs, with experience translating policy and legal constraints into automated controls and operational workflows.

## Job Description

## Responsibilities

- Drive priorities, measures, and system health for harmful activity, and continuously improve execution.
- Set requirements and success criteria for detection and automation, and drive Product, Engineering, and Operations to improve coverage, precision, and enforcement quality at scale.
- Translate legal, policy, and technical constraints into practical requirements, workflows, controls, and escalation paths for Product, Engineering, and Operations.
- Identify gaps in the current framework and drive enhancements to policies, procedures, controls, and workflows.
- Own escalations, quality assurance, and complex case patterns for residual volume, and use those signals to harden standards and automation over time.
- Align Product, Engineering, Policy, Legal, and Operations partners to resolve dependencies, make decisions, and move critical work forward with clear accountable ownership.
- Build and maintain documentation, guidance, and operating standards that embed consistent execution across the program.
- Monitor relevant regulatory developments, assess impact on the program, and ensure requirements stay accurate and executable.
- Track and report operational performance, risks, and improvement opportunities with clear recommendations for leadership.

## Requirements

- 5+ years in content integrity, safety operations, abuse operations, or related program roles supporting enforcement or risk programs at scale.
- Experience owning or supporting program priorities, measures, and operational health for content or risk domains.
- Working knowledge of harmful activity domains and how policy, legal, and technical constraints shape response.
- Experience translating policy or legal requirements into practical workflows, controls, and escalation paths.
- Experience working with automated or model-driven enforcement systems, including detection, classifiers, or policy automation.
- Proven ability to drive cross-functional work with Product, Engineering, Policy, Legal, and Operations partners.
- Strong analytical skills with experience using operational data to identify gaps, prioritize interventions, and track outcomes.
- Clear written and verbal communication, with the ability to brief leadership and document standards, decisions, and recommendations.

## Preferred Skills and Experience

- Direct experience with harmful activity, integrity, or abuse programs at scale.
- Experience setting requirements for detection, classifiers, or automation and partnering with Product or Engineering teams on outcomes.
- Experience owning escalations, quality assurance, or residual case handling for enforcement programs.
- Experience converting operational signals into product, process, or policy changes.
- Exposure to integrity risks involving synthetic content, model misuse, or scaled manipulation.
- Experience improving operating standards, documentation, and controls in a live program environment.
- Background in high-scale consumer platforms, marketplaces, or technology products.

## Compensation and Benefits

- **Base salary:** $110,000–$145,000 USD.
- Equity.
- Comprehensive medical, vision, and dental coverage.
- 401(k) retirement plan.
- Short- and long-term disability insurance.
- Life insurance.
- Other discounts and perks.

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