# Deal Desk Manager

**Company:** [Runpod](https://hotfix.jobs/companies/runpod)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $125k – $180k/yr
**Skills:** CPQ, Salesforce Cpq, Dealhub, Conga, HubSpot, Clm, Ironclad, Juro, Docusign Clm, Revenue Recognition, Usage-Based Pricing, AI Tools
**Posted:** 2026-05-14

> Own the quote-to-close process, CPQ administration, commercial governance, and contract lifecycle for enterprise deals at Runpod. Requires Deal Desk or Sales Ops experience in SaaS/infrastructure, CPQ/CRM proficiency, revenue recognition knowledge, and cross-functional partnership with Sales, Finance, and Legal.

## Job Description

## Responsibilities

### Quote to Close Process Ownership
- Manage the review and approval process for non-standard enterprise deals
- Support custom pricing structures, savings plans, multi-year agreements, and volume discounts
- Establish and maintain Deal Desk SLAs with the Sales organization
- Serve as the primary operational contact for Account Executives managing complex deals

### CPQ Implementation and Quoting Infrastructure
- Own CPQ implementation and administration in partnership with Revenue Operations and Finance
- Maintain pricing rules, discount matrices, approval workflows, and product catalogs
- Partner with Sales leadership on quote templates and proposal workflows

### Commercial Deal Governance
- Maintain pricing and discount governance standards
- Partner with Finance on bookings definitions and revenue recognition requirements
- Partner with Legal on contract review workflows and approval paths
- Maintain pricing precedent and deal history records

### Contract Lifecycle Management
- Manage executed contract repositories and ensure CRM alignment
- Build operational systems supporting renewals, amendments, and expansion workflows
- Partner with Customer Success on renewal management processes

### Pipeline Accuracy and Forecast Support
- Ensure deal structures and contract values are accurately reflected in CRM systems
- Flag risks related to revenue recognition, approvals, or forecasting accuracy
- Support quarterly close processes and booking accuracy

### AI Powered Deal Operations
- Leverage AI tools for contract review, workflow automation, pricing analysis, and approval routing
- Evaluate AI tooling that improves Deal Desk efficiency and scalability
- Stay current on AI driven commercial operations best practices

## Requirements
- Experience in Deal Desk, Sales Operations, or commercial operations within SaaS, PaaS, IaaS, or infrastructure companies
- Strong understanding of enterprise pricing structures, usage-based pricing, and contract governance
- Experience administering CPQ systems such as Salesforce CPQ, DealHub, or Conga
- Strong CRM proficiency (Hubspot)
- Understanding of revenue recognition principles and enterprise contract structures
- Experience partnering cross-functionally with Sales, Finance, and Legal teams
- Strong organizational and communication skills
- Experience managing multiple complex deals simultaneously
- Active use of AI tools for workflow automation or commercial operations
- Successful completion of a background check

## Preferred
- Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms
- Experience with usage-based pricing models and savings plan structures
- Experience implementing or migrating CPQ systems
- Experience working with CLM platforms such as Ironclad, Juro, or DocuSign CLM
- Experience supporting enterprise GTM organizations in high growth environments

## Compensation & Benefits
- Competitive base pay: $125,000 - $180,000 (may be narrowed based on experience, qualifications, and location)
- Meaningful equity (stock options for all team members)
- Generous medical, dental & vision plans
- Flexible PTO
- Remote-first work with Slack as primary communication
- $1,200 Home Office & Equipment Stipend

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