# Data Center Operations, Network Technician Lead

**Company:** [Fluidstack](https://hotfix.jobs/companies/fluidstack)
**Location:** Abernathy, TX, Barber Lake, TX
**Role:** DevOps / SRE
**Salary:** $100k – $150k/yr
**Experience:** 3+ years
**Skills:** Structured Cabling, Fiber Optics, Visual Fault Locators, Vfl, Optical Power Meters, Fiber Inspection Scopes, Otdr, Lldp, Dcim, SQL, Jql, Arista, Juniper, Cisco Cli, Network Diagnostics, High-Speed Optics
**Posted:** 2026-04-10

> Leads on-site network and structured cabling troubleshooting in AI data centers as Tier 2 escalation, handling fiber faults, repairs, validation, and tooling deployment. Requires 3+ years datacenter experience with fiber tools and basic network diagnostics.

## Job Description

## Responsibilities
- Serve as the Tier 2 escalation point for network and cable plant incidents reported by customers or detected through monitoring
- Troubleshoot, diagnose and resolve physical layer issues including fiber faults, transceiver failures, patch panel problems, and cable plant defects
- Lead your local team beyond troubleshooting maturing to process and metrics operations as we build automated diagnostics and repair
- Perform fiber inspection, cleaning, testing, and light-level validation to identify and remediate connectivity issues
- Participate in the testing and deployment of automated diagnostic and repair tools, serving as a liaison to Network Operations, NRE, and Network Automation teams
- Lead onsite pilots, provide constructive feedback, monitor and enforce adoption of tooling systems
- Execute structured cabling repairs including re-patching failed runs and coordinating with Infrastructure Deployment for complex remediation
- Run post-repair validation tools to confirm device connectivity, LLDP neighbor relationships, and acceptable optical power levels
- Interpret basic network diagnostics — including light levels, interface status, and neighbor discovery — to validate that physical repairs have restored expected connectivity
- Document incidents thoroughly and escalate to Network Operations with clear problem statements when issues require logical-layer or deeper investigation
- Maintain awareness of site topology and cable plant documentation to accelerate fault isolation
- Collaborate with other Tier 2 teams in other regions, developing best practices
- Build and manage dashboards and views in ticketing systems, providing insights and guidance on workload
- Collaborate with Tier 1 technicians and provide guidance on network/ICT triage to reduce unnecessary escalations

## Basic Qualifications
- 3+ years of hands-on experience in datacenter environments with a focus on structured cabling, fiber infrastructure, or network hardware support
- Proficiency with fiber troubleshooting tools: Visual Fault Locators (VFL), optical power meters, light sources, and fiber inspection scopes
- Understanding of fiber types (single-mode, multi-mode), connector standards, and acceptable light-level thresholds for datacenter optics
- Familiarity with structured cabling standards and best practices for fault identification and remediation
- Ability to interpret basic network interface diagnostics — including link status, optical power readings, and LLDP/neighbor information — without requiring deep protocol-level troubleshooting
- Strong documentation and communication skills; able to write clear escalation summaries for remote engineering teams
- Willingness to relocate to an assigned datacenter site

## Preferred Qualifications
- Experience with OTDR (Optical Time-Domain Reflectometer) for fiber fault localization
- BICSI Installer 1 or Installer 2 certification
- CCNA or equivalent foundational network certification
- Experience supporting high-density compute environments (GPU clusters, HPC, AI/ML infrastructure)
- Familiarity with DCIM platforms and cable plant documentation systems
- Prior experience in a tiered support model with clear escalation workflows
- Exposure to high-speed optics (100G, 400G, 800G) and associated transceiver technologies
- Experience with SQL and JQL building dashboards for operations management and visibility
- Experience with Arista, Juniper, Sonic, Cisco CLI and operating systems

## Salary & Benefits
- Base salary range: $100,000 - $150,000 per year, depending on experience, skills, qualifications, and location
- Competitive total compensation package (salary + equity)
- Retirement or pension plan, in line with local norms
- Health, dental, and vision insurance
- Generous PTO policy, in line with local norms

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