# Strategic Account Executive

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Account Executive
**Salary:** $103k – $144k/yr
**Experience:** 5+ years
**Skills:** Salesforce, Gong, Outreach, LinkedIn Sales Navigator, Looker, Tableau, Google Sheets, Api Sales, SaaS Sales, Cpaas Sales
**Posted:** 2026-06-18

> Manage and grow strategic High Tech customer accounts, driving revenue through consultative sales cycles and technical solution mapping for Twilio's communications API platform. Requires 5+ years sales experience with 1+ year in strategic accounts and consistent quota attainment.

## Job Description

## Responsibilities
- Manage and strategically expand relationships with High Tech customer accounts.
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio.
- Drive the entire sales process from prospecting to deal closure, including launch.
- Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.
- Understand the customer’s technical requirements and map them to the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs.
- Effectively communicate with all levels of the customer organization such as developers, managers, and executives.
- Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

## Requirements
- 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales and a track record of selling complex technical solutions.
- Accountable for net revenue retention and growth, relationship management, cross sells, upsells, and solutions consulting.
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
- Analytical account development strategy based on using data to find opportunities and prove value.
- Demonstrated success by exceeding quota on a consistent basis.
- Demonstrated track record of managing business forecasts and financial models.
- Entrepreneurial mindset with appetite to define processes and build programs.
- Familiarity with Twilio ecosystem of Tools: Salesforce, Gong, Outreach, LinkedIn SalesNav, Looker, Tableau, G-Suite (proficiency in Google Sheets)
- Excellent verbal and written communication & presentation skills.
- Bachelor’s Degree or equivalent years of experience.

## Nice-to-Haves
- Experience selling API based solutions
- Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS)
- Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
- Software, SaaS, CPaas or PaaS selling experience.

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