# Revenue Strategist Manager, Renewals

**Company:** [GitLab](https://hotfix.jobs/companies/gitlab)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $126k – $214k/yr
**Experience:** 5+ years
**Skills:** Salesforce, SQL, Tableau, Looker, Snowflake, sisense, clari, glean, Claude, Excel, Google Sheets
**Posted:** 2026-07-23

> Revenue Strategist Manager driving renewal forecasting, health scoring models, pipeline analytics, and process automation for GitLab's Customer Success and Renewals teams in a SaaS environment. Requires strong Salesforce, BI tools, SQL, and cross-functional influence skills.

## Job Description

## What You’ll Do

- Analyze weekly, monthly, and quarterly renewal pipelines across direct and channel motions to surface trends, gaps, and opportunities.
- Drive the global renewal forecasting process, improving accuracy by integrating customer health insights and predictive analytics.
- Develop, refine, and maintain renewal health scoring models that highlight early risk indicators and inform intervention strategies.
- Translate churn attribution, expansion patterns, and renewal performance data into clear insights and action plans for Customer Success and Renewals leadership.
- Identify, design, and implement process improvements and automation that enhance data quality, reduce manual effort, and increase operational efficiency.
- Partner with Revenue Operations, Sales Operations, IT, and CX teams to improve systems, data flows, and reporting that support scalable renewals motions.
- Create and deliver regular business reviews, dashboards, and presentations that clearly communicate renewal performance and recommendations to senior stakeholders.
- Champion a data-driven culture within the Renewals organization by sharing best practices, setting analytical standards, and supporting adoption of new tools and workflows.

## What You’ll Bring

- Extensive experience in renewals sales end-to-end processes, customer success, revenue operations, and strategy and analytics roles supporting go-to-market teams.
- Background driving strategic projects that improved renewal, retention, and expansion outcomes in a recurring revenue or SaaS environment.
- Proficiency in SaaS, Self-Managed and Consumption renewal forecasting, pipeline analysis, and business analytics, including translating data into clear business recommendations.
- Advanced Salesforce skills, including building complex reports, dashboards, custom report types, and calculated fields.
- Hands-on experience with business intelligence tools such as Tableau, Sisense, Snowflake, Looker, or similar platforms as well as AI Tools such as Glean & Claude.
- Strong quantitative analysis skills using SQL and Excel or Google Sheets for data modeling, trend analysis, and performance tracking.
- Effective communication skills with the ability to present complex analysis to senior leadership in a clear, actionable way.
- Ability to influence without direct authority, manage cross-functional projects, and build collaborative relationships across teams and regions.

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