# Account Manager-Legal

**Company:** [Octus](https://hotfix.jobs/companies/octus)
**Location:** New York, NY
**Role:** Account Management
**Salary:** $90k – $105k/yr
**Experience:** 2+ years
**Skills:** Salesforce, Account Management, B2B Sales, Client Relationship Management, KPI Tracking, Territory Planning, Renewal Management, Cross-Selling
**Posted:** 2026-06-09

> Manage and grow law firm accounts on the East Coast, focusing on renewals, expansions, and achieving 120%+ net retention. Requires 2+ years of B2B account management experience and Salesforce proficiency.

## Job Description

## Responsibilities
- Manage all aspects of the renewal cycle for a book of existing law firm clients across the East Coast
- Drive client interactions, with a focus on identifying and capitalizing on expansion opportunities within accounts, aiming for a net retention target of 120%+
- Collaborate with the customer success team to ensure the delivery of exceptional client service and an unparalleled customer experience
- Work closely with Octus’s product team to identify opportunities for product enhancements
- Employ meticulous tracking and analysis of KPIs and product usage on accounts to formulate and implement appropriate relationship management strategies and territory planning

## Requirements
- 2+ years of progressive experience in an account management or customer-facing role, specializing in B2B solutions for small to medium sized law firms
- Ability to cultivate relationships and forge business partnerships
- Proven track record of achieving and exceeding targets
- Exceptional organizational skills, a keen attention to detail, and the ability to effectively prioritize and respond promptly to multiple ongoing workstreams
- Strong interpersonal, verbal, and written communication skills
- Willingness to travel for client meetings throughout the assigned territory (East Coast)
- Experience with Salesforce

## Compensation
- Salary range: $90,000–$105,000
- Eligible for additional commission-based compensation

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