# Solutions Architect - CustomerLake

**Company:** [Databricks](https://hotfix.jobs/companies/databricks)
**Location:** Berlin, Germany, Munich, Germany, London, United Kingdom, Amsterdam, Netherlands, Paris, France
**Role:** Solutions Architecture
**Experience:** 5+ years
**Skills:** Customer Data Platforms, Marketing Technology, Identity Resolution, Audience Activation, Agentic AI, SQL, Reverse Etl, Unity Catalog, AWS, Microsoft Azure, GCP, Salesforce Data Cloud, Adobe, Segment, Braze
**Posted:** 2026-09-07

> Leads customer-facing architecture, demonstrations, proofs of concept, and implementation guidance for an agentic customer data platform. Requires 5+ years in CDP, MarTech, or customer data engineering, including substantial pre-sales or consulting experience.

## Job Description

## Responsibilities
- Provide technical leadership for strategic customer implementations spanning architectural design, data engineering, identity resolution, audience activation, and agent deployment.
- Collaborate with GTM leadership and account teams on engagement strategies that drive Customer Lake adoption from Customer 360 development through CDP augmentation or replacement.
- Advise CMOs, MarTech leaders, data engineering leaders, and marketing and analytics teams as a trusted Solutions Architect.
- Deliver workshops, proofs of concept, presentations, demos, and customer-facing technical collateral.
- Translate field insights into recommendations for Product and Engineering roadmap development.
- Serve as a tier-3 escalation point for complex technical challenges in customer-facing data environments.
- Establish and improve sales qualification and POC intake processes.
- Collaborate with global system integrators and third-party consulting organizations.

## Requirements
- 5+ years of experience in customer data platforms, marketing technology, or customer data engineering, including 3+ years in a customer-facing, pre-sales, or consulting role.
- Experience designing and implementing data and AI applications for marketing and customer engagement, including identity resolution, segmentation, personalization, next-best action, and agentic AI workflows.
- Deep familiarity with CDP and MarTech/AdTech platforms, including composable CDP architectures and implementation, identity resolution, audience activation, and migration strategies.
- Understanding of first-party and third-party data, enrichment data, identity graphs, consent and privacy signals, and marketing activation destinations.
- Experience operationalizing governed customer data products, including audience and segment definition in SQL or natural language, reverse ETL and activation pipelines, and metric, identity, and consent governance.
- Hands-on experience building solutions in AWS, Azure, or Google Cloud.
- Bachelor's degree or higher in Computer Science, Data Science, Applied Mathematics, Engineering, or a related technical field.

## Nice-to-haves
- Experience with Salesforce Data Cloud, Adobe, Segment, Treasure Data, Braze, or similar platforms.
- Experience with Databricks Customer Lake, Unity Catalog, Genie, or agentic CDP architectures.
- Experience working with global system integrators on marketing and customer data initiatives.

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