# Client Account Executive, Commercial

**Company:** [Dialpad](https://hotfix.jobs/companies/dialpad)
**Location:** Austin, TX
**Role:** Account Management
**Experience:** 1+ years
**Skills:** SaaS, ucaas, ccaas, Salesforce, Google Sheets, CRM, Account Management, Sales Forecasting, Pipeline Generation, Revenue Growth
**Posted:** 2026-08-05

> Manages a portfolio of commercial customers, driving retention, expansion, and revenue growth through consultative SaaS sales. The role requires 1–3 years of sales experience, proven quota attainment, strong forecasting and account-planning skills, and customer relationship expertise.

## Job Description

## Responsibilities

- Manage a portfolio of existing Dialpad customers and grow year-over-year revenue.
- Serve as a consultant and trusted advisor to customers, demonstrating the value of additional Dialpad product offerings.
- Develop and execute sales strategies and account plans to achieve quarterly goals.
- Own the sales process from start to finish for a portfolio of commercial customers.
- Cultivate customer relationships and understand customer strategy and expansion plans.
- Work leads and generate pipeline.
- Meet or exceed quarterly revenue goals.
- Collaborate with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners.
- Identify customers suitable for the Customer Advisory Board and Executive Sponsor Program.
- Advocate for customer needs within Dialpad.

## Requirements

- **1–3 years of sales experience** in an evolving environment.
- Proven success meeting and exceeding revenue targets in new business or account management.
- Ability to communicate, present, and influence stakeholders and decision-makers.
- Experience providing timely and accurate forecasts to sales leadership.
- Excellent time management and organizational skills.
- Willingness to travel to customer locations or events as needed.
- Curiosity about customers’ businesses, internal teams, and processes.
- Ability to ask closing questions early and often.
- Ability to analyze account portfolios and develop expansion strategies.
- Ability to thrive in a fast-paced, high-velocity sales environment.

## Nice-to-haves

- SaaS sales experience.
- UCaaS or CCaaS sales experience.
- Experience with CRM software such as Salesforce.
- Experience with GSuite tools such as Google Sheets.

## Compensation and Benefits

- Competitive salary.
- Comprehensive benefits and perks.
- Opportunities for professional growth.
- Cutting-edge AI tools and a robust training program.
- Hybrid work opportunity in the Austin, Texas office.

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